Dear Shi,Thank you for your feedback. In case of excessive noise from the other guests, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for leaving a five star review and compliments for our lovely hospitality team. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Zuliandi,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Yen,Thank you for staying with us and appreciating our hotel's great access to a wide range of eateries and the excellent value we offer our guests. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Nithiporn,Thank you for sharing your positive stay experience. As we are currently experiencing full occupancy due to Taylor Swift's concerts, our Housekeeping Team is working tirelessly to clean the rooms. We seek your understanding in this matter and we hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear ARIYA,Thank you for choosing to stay with us. With Singapore facing increasing land constraints, it is a common trait to see accommodation properties offering rooms that are small in size. This is also becoming an acceptable trend now, in consideration that many travellers spend their entire day out exploring the sights of Singapore and only return to the hotel at night to rest. We look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Kittiyaporn,Thank you for taking time to write a review of your hotel stay. Being part of Accor chain of hotels advocating sustainability of the environment, we have stopped placing bottled water in the rooms. We have installed filtered drinking water dispenser in our rooms which many of our guests have appreciated. Other than Lavender MRT station, you can take the train from Bendemeer MRT station which is only 6 minutes walk from our hotel. There are also many buses near our doorstep for direct access to city center and main attractions. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear mitsuru,Thank you for choosing to stay with us. We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations. We would love to welcome you back for another lovely experience in the near future.Warm Regards,RolandGuest Experience Executive

Dear HIROSHI,Thank you for leaving a perfect review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Please do not hesitate to contact my colleagues at the front desk for assistance in restoring a pleasant environment for optimal rest. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Guest,The Hotel Team is pleased to receive your perfect review. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Benedicta,Thank you for leaving a perfect rating for Mercure Tyrwhitt, and loving the great accessibility we provide for our guests with our convenient location! Our hotel is indeed very attractive to tourists for our easy access to public transport and popular attractions in Singapore. We hope you will think of us the next time you are making a trip to Singapore!Warm Regards,RolandGuest Experience Executive

Dear Su-Feh,We are glad to hear that you had enjoyed our fantastic location and our lovely rooftop swimming pool. You are indeed correct to point out that our hotel is in the vicinity of many trendy bars, instagrammable cafes and eateries. As one of the most densely populated cities in the world, land is scarce here and hence, most accommodation properties do not offer large rooms. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive

Dear Kevin,We are delighted to learn that you had enjoyed the comfortable and affordable accommodations which our hotel is known for. The Hotel Team looks forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

Dear LAI NO,Thank you for bringing up our hotel's convenient location with the spectrum of amenities we offer right at our doorsteps. We are disappointed to hear that you did not enjoy our pillows. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Dear KI FUNG,Thank you for your valuable feedback. We are sorry for the inconvenience but glad to hear that you had been well taken care of during your stay with us. We currently offer wide range of selections for breakfast including Western, local and vegetarian options for our guests. We think it is quite a decent spread considering the affordable price. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Dear Siang-Teck,It is heart-warming to hear that your stay with us was an awesome one and you had been impressed with our comfortable rooms. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Jorge,Thank you for your positive comments of your hotel stay, in particular for our friendly staff, clean facilities, good breakfast and lovely rooftop swimming pool. We appreciate your feedback and do hope for another opportunity to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear Leroy,We appreciate your kind compliments for our clean and cozy room. We are in the process of replacing our mattresses to softer ones. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Leng-Chung,Thank you for giving Mercure Tyrwhitt a perfect rating! It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Sadao,Thank you for leaving a five star review for Mercure Tyrwhitt, and loving the great accessibility we provide for our guests with our convenient location! The neighbourhood is indeed filled with many great eateries and we hope you have found time to explore the various cuisines within our vicinity! We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Warathep,We are not able to find any feedback in your review that can help us identify the areas for improvement. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear MASAZUMI,We appreciate your time spent in sharing your positive stay experience. It is lovely to hear that you have enjoyed our well designed and cozy room. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear YOUNGJUN,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for taking time to write a review of your hotel stay, and appreciating our good Wifi and functional rooms. Our hotel in fact allows for easy access to the popular attractions via our strategic location and Singapore's world class public transport system. Bendemeer MRT station is just a short 6 minutes walk from our hotel. Please do not hesitate to approach my colleagues at the front desk for the best tips on travelling in our city. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Jeongeun,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Shiou-Liang,The Hotel Team is delighted to receive your awesome rating! It has been an absolute delight to have exceeded your expectations during your stay with us, and we would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Warathep,The Hotel Team is delighted to receive your perfect rating! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Bruno,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Masanori,Thank you for giving us a perfect rating! We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Doreen,The Hotel Team is delighted to learn your wonderful stay experience with us, from our hotel's excellent location and amazing hospitality team. It means a lot to us to hear that you had a great stay in our hotel and our accessibility to many eateries had met your needs as a traveller. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Mahendran,We currently offers a wide range of selections in our buffet at an affordable price. Other than Asian delights, Indian selections, we have also included western selections such as yoghurt, ham, cheese, salad, oats, cereal, pancakes, cakes and pastry etc. We would like to apologise for the inconvenience caused with the electricity trip and we are taking steps to ensure that such an occurrence would not happen in the future. We do hope for another opportunity to welcome you back for a better experience in the near future.Warm Regards,RolandGuest Experience Executive

Dear Peter,Thank you for taking time to write a review of your hotel stay. As Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. Our hotel is also renovated with a modern, open concept without closets as most travellers now do not require them. We currently offers a wide range of items in our buffet, including Western selections like ham, cheese, salad, oats, cereal, pancakes, yoghurt, cakes, pastry and we think it is quite a decent spread and very reasonably priced. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Gilles,Thank you for choosing to stay with us. We strive to make each stay as comfortable and affordable for all our guests and we are disappointed that we did not meet your expectations. Please do provide your feedback directly with our Front Desk during your stay and my colleagues will attend to your needs or rectify any unsatisfactory experience. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Yong,The Hotel Team is grateful to receive your very strong recommendation for Mercure Tyrwhitt! It has been an absolute delight to have exceeded your expectations and we look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive