Khách sạn gần Lâu đài Singer tại Niagara Falls

"Excellent job"

"Like other 1-star reviews that I only read after the fact, they were very shady about sharing their check-in policy. I got NO messages as they claim they send to other reviewers about this policy, and when I reviewed my confirmation, the policy is on tiny print amongst all the other tiny print AT THE BOTTOM of the tiny print. I am LIVID. I drove 6.5 hours with my son only to arrive at 12:30 to a closed office with no answer by bell or phone. I had to find another hotel to check into. They should...

"The room were clean. Some of the staff are not friendly. Some of the housekeeping staff were extremely Rude! I ask them to vacuum our room. And she answered me me no we dont do vacuum the room not until 3 days of stay! And she even told me here is the vacuum if you want you vacuum it yourself. Breaffast was good."

"Front desk staff helpfully housekeeping nonexistent"

"Perfect location easy excess to the falls"

"The motel was nice especially the breakfast, it was really delicious. Although there were some problems with the air conditions sound everything else went perfect."

"very satisfied"

"We liked the place and the grandkids loved the pool area. The front desk was not very helpful with the process tho. He just wanted to check us in and walk away"

"Pool was closed and they take 100 dollar deposit before going in the room."

"Staff is great Cleaning could be a little better"

"The room was dirty dead and live bugs in room chair had rips and stain on not clean at all"

"disappointed with our stay, we were supposed to stay from the night of the 2nd to the 5th but we had left on July 3rd because there were too many issues with our room that we stayed in. Holes in the wall, moldy shower curtain, paid for a non smoke room and the room smelled full of smoke. The woman told me she was “allergic to smoke” and went into our room without letting us know prior to tell us that the room didn’t smell like smoke… made no sense. The toilet paper that was left in our room was...

"Clean rooms, good kitchen"

"Upon arrival, the girl at the desk was pleasant and helpful. We arrived early, but we're told our room was ready, so we checked in and headed to our room. It wasn't ready. It was still being cleaned. After waiting about 10-15 minutes, it was "ready" for us to enter. I say "ready", because it wasn't actually clean. Both mattresses had some gnarly stains on them, there was random dust and loose hairs in the bathroom, and there was even something on the ceiling. All this, despite the fact that the...

"Dirty rooms!!"

"Staff are very helpful and supportive. Our room was clean and comfortable."

"Very dirty, some staff are very nasty."

"The room was clean, beds were comfortable. The owner/manager was excellent. She was very helpful. She brought extra coffee to our room. Came to the room for our checkout and to give our deposit back."

"Good stay"