Search Hotels Near Sir John Franklin Expedition Memorial, London

"Friendly staff and great value for money "

"Very tired decor, wallpaper peeling of the walls in places, stained bed linen, the kettle was still full from the last guest and contained black stuff which put me off using it. bathroom was tiny but fine, for £170 I think its very steep for the state of the place in general, I didn't need or use the breakfast as I had a very early start, but it would be nice to choose a room only option. I wouldn't use again bad value for money"

"Wonderful staff, very helpful, next time I'll be sure to use the steam and sauna, a great place for some comfort when visiting the 02 as not a big souless chain hotel....🙏 Remember to book parking with them."

"The bar staff and restaurant was fantastic, William, Daisy and not to forget Cara…. I will be back and thank you all for the great experience."

"When making the reservation, it stated "breakfast included" however, it did not appear on my itinerary. I contacted Expedia who were unable to resolve the matter. It took over 24 hours to get the remote control for the TV. Most of the employees were very helpful, there was one worker who seemed uninterested and came across as being rude. Beyond that encounter, the room was very well presented. The "bespoke" iron furniture was lovely and sturdy."

"All of the front of house staff were kind, attentive and brilliantly helpful. They proactively looked out for me during my stay and made everything easy and enjoyable. "

"Good location, good breakfast, small rooms but clean. No minibar in the room."

"It started very badly with Satnav sending us to a pedestrianised deadend at the waterfront. However with telephone assistance from the Ark staff we eventually found the entrance which is set back from the road. We stayed in a tiny double bed studio, probably the smallest we have ever seen. It was however perfect for our stay and was very well fitted out and spotless. The pool and spa was stunning and with incredible views from the 20th floor to the O2. Staff qere helpful, lifts a high tech joy and all in all extremely good value. Access to all areas via the adjacent light railway station was a huge benefit for getting around. We would stay again and now we know where the entrance is it will be even better!"

"Clean room"