Khách sạn gần Hồ Smithville tại

"This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated."

"So much so that I would suggest staying at another hotel. I arrived about an hour early for check-in and asked if my ride could use the ladies’ room. We were told they did not have a public restroom, and the attitude from the male front desk employee was unnecessarily rude. When I returned later around 11:00 PM to check in, no one was at the front desk, and I had to wait for the attendant to unlock the door. I was assigned a handicap-accessible room, and when I asked if I could switch rooms, I...

"The staff was friendly and the price was budget-conscious. However, there were lots of issues with overall cleanliness. The first room we were given hadn’t been cleaned at all (bed unmade, trash in the bins, towels used), and the second room clean in a rushed sense. The room needed a good vacuum, the ice bucket and keurig were dusty, the larger amenities were old/damaged… ironing board had huge stain, the curtain on the chain window treatment would get stuck, it was scratched. The towels were...

"They should do daily clean to check often to customers needs"

"We didn't stay because the pool was closed becausw the health department closed it and that was the whole reason for the room. The guy said he wouldn't check me in and the money would be refunded. That has yet to happen. Would not recommend."

"Room"

"Per Expedia I chose the option to pay at property. Upon arrival my friend whom I made the reservation for (with my card) was not allowed to check in or substitute his card for payment as we usually do. They insisted upon taking my driver's license and entering info from it (why?), charged my card for the room and also charged a "surcharge" in case of damage to maybe get refunded later. I have never experienced anything like this in all my travels, and did not agree to any of this. It was my...

"Stayed for 3 nights for a convention, was glad for my choice as it was economical and convenient for my needs. Good breakfast, Good staff. Room was clean and hotel restaurant was good."

"My sister and her son and cat stayed here on their way home from Florida and said it was great for a good night’s sleep. The cat enjoyed it too."

"No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out."

"We had an INCREDIBLE time!! We knew nothing about Basswood prior to arriving. The staff was amazing, Laura took care of us with a very specific scenario we hadn't anticipated and we are so grateful for her! Our cabin was awesome. The playgrounds were perfect for the kids. The front office / general store had so many cool things for souvenirs and to eat. The pizza was SO GOOD!! The main thing we didn't know about was the activity packed weekend they put together for the families. Scavenger hunt,...

"I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!"

"Don’t do it"

"Thanks for everything tbey were so helpful"

"Elevators were very dirty. Our room was cleaned each day but the 2 other people traveling with us didn’t even get them cleaned after asking for them to be cleaned. Location was good. Some staff were great and others were just unfriendly and unhelpful. This feels like a 2 star hotel and that is being generous. 1 of the rooms we had found a bed bug."

"Bathrooms need updated, beds make a lot of noise with any movement"

"New and clean. Has washer and dryer. Next door to our destination place."

"A pleasant stay"