"The rooms are cleaned and well-maintained. I encountered the staff upon check-in and she was nice and very helpful. The kitchen area is sufficient for most travelers, there is a microwave, stove, full size refrigerator, basic seasonings, dishes and glassware. The bed could be upgraded, but is doable. There were washcloths provided along with the towels. Hand soap is provided in the bathroom. The view from the picture window is not the best, just ok. The common area has a sofa and chair with a small TV providing ROKU channels. I was able to tune into the local stations, I didn't check for any apps on the TV. There are plenty of channels to choose fun for basic TV viewing. The street had plenty of room for parking while I was there. I used CTA and Uber, but after discovering several bus routes one block away on 35 Street I used CTA. Most of the routes take you downtown on Michigan Avenue. The neighborhood seems to be relatively safe, but use common sense when moving around. I enjoyed my stay (mainly because I had the third floor to myself) and would recommend it if you aren't too picky."