Khách sạn South Wales

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"We had a good stay. The bed was comfortable. The breakfast was good. Front desk staff awesome. The shower was a little wonky but we figured it out. Room was cute."

"Clean and comfortable. Very nice breakfast."

"Nice and quiet stay! Fabulous! "

"Ashley the manager is incredible! Always putting the guest first "

"Amazing experience from start to finish. Clean rooms, comfortable beds, and great customer service. Definitely recommend!"

"Everything was great! I wish the price was a little better kind of expensive for one night. "

"Stayed in mid April. Room was clean and staff friendly. Decent continental breakfast. Would stay here again."

"The room was picture worthy, the amenities were top shelf. The heated floors were awesome in a very cold spell. And Our concierge was just wonder full. See you soon"

"From checking in to checking out every Staff member was truly helpful, courteous, professional and service oriented. Facilities are beautiful, well maintained, functional and comfortable! Food is top notch, which makes dining a memorable and gastronomic experience. The Bar and cocktail choices. Including very impressive wine list and non alcoholic beverages focused on Something for everyone. Thank you for a delightful stay."

"There were ink stains on the bed and two beyond extremely thin pillows on each bed. One bed did not have a matching comforter and just looked dingy white (but it was clean). The AC unit had a broken panel but it worked and there was trash on the grounds outside my room. The staff were very friendly and personable. "

"BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST."

"Das Zimmer war sauber und gut ausgestattet, die Lage ist ruhig und praktisch in der Nähe gibt’s zahlreiche Parkplätze und Restaurants .Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war typisch amerikanisch aber lecker und ausreichend."

"Great staff and customer service. Room was clean but there was a considerable amount of mold on ceiling of bathroom. "

"Everything was satisfactory however the parking lot was lonesome and poorly lit. Also entrance to hotel was not evident. "