Khách sạn Southlake

"Staff were very friendly and helpful."

"I was in town for a funeral. All three meals were provided by room service and they tasted wonderful. Staff was useful. Room was clean. Someday I would like to go shopping in the area. I wish they had a staff person that could have assisted with me with my hair."

"Friendly staff. Excellent amenities very quiet and everything you could need for a quick weekend getaway."

"Great stay!"

"Great hotel, restaurant and food great. Only issue if you get a room with hideaway bed and need to use the bed. Be prepared to be cold. We asked for additional blanket. Service desk said sorry they dont have an extra blanket."

"It's a very busy hotel because it's near the airport but the staff was very accommodating and helpful. Air conditioner was kinda noisy but I can't sleep in total silence and it did drown out the airport sound which I was expecting because of other reviews talked about the noise but I didn't hear any planes in my room and it was on the airport side of the building."

"My flight was cancelled when I called the front desk they didn’t have any rooms available so I went on Expedia and booked one. The front desk made it difficult for me to find the shuttle bus to the hotel but the driver found me as I was booking an Uber. After getting to the hotel my experience was wonderful! I showered, ordered room service and rested in the king bed. In the morning had the breakfast buffet and coffee and shuttled back to the terminal the driver told me exactly where I needed to...

"Good"

"Wonderful place to stay for the night and very clean!"

"I arrived early and the staff found an even better room. Very friendly staff."

"Clean and quiet."

"The hotel and room were very new and modern. The night staff lady was amazing. Had to stay after our flight got canceled. She was extremely helpful."

"Everything I needed and more"

"Clean and nicec staff"

"Every thing was good, the kids were disappointed because the pool was closed when we got there and there was no notification on their page when we booked the room."

"It was a very nice place to stay, just for one night."

"The room was clean, but it smelled musty, like there had been a leak or water damage somewhere. Maybe it was the AC unit - I don't know. We stayed on the 4th floor. The building also smelled like bug spray."

"Great staff, good location and clean room. My only complaint was the bed was very hard and could definitely be changed out. Otherwise great stay!!"

"They had a scheduled power outage from 11pm - 6am in the morning that they informed us about when checking in to the room. No time to get another hotel they were all booked. So had no choice but to stay there. Next day checkout, no compensation at all for the horrible night without any power and no A/C in a hotel room. Gets pretty still and hot in them fast. Not even Hilton honor points to my account. At least something would have been nice. $50 off next stay or anything. Still haven’t heard...