Search Hotels Near Springhouse BarkPark, Newport News

"Everything was great. Staff, room, breakfast. Clean. "

"Room was clean, WiFi worked and it suited us for the weekend. Close to everything "

"This facility is either understaffed or they don’t take pride in their property. - HVAC was not working in the common areas and not working properly in the rooms. - There was a bag of spilled food in our hallway for over 24 hours. Then after the bag was picked up, the actual food was still there for another day. - We had water stains on a comforter, dishes weren’t clean, and the bathroom cabinet was crooked. - I also had an issue with our bill after we checked out. Hotels.com advertises this property with “free self parking” but when I got the bill they charged us for $5.00/day for parking. Which I find funny because it’s not a high traffic location. Just seems like a small way to nickel and dime you. To their credit, they adjusted the bill after I called to raise my concern. However, we had positive interactions with the staff during our stay. The issues with this property seem to be management/ownership driven. "

"Good easy check in. Clean room "

"Staff"

"Pool closed during spring break. Hallway floors and elevator not very clean "

"Very clean and great little hotel. "

"Very nice hotel, in a convenient location, close to tons of restaurants and shopping."

"I stayed here exactly 2 years ago for about the same amount of time(5 days/4 nights) and back then it was 5 stars. This stay was definitely not up to par. The breakfast was ok, when it was even out there!!! Most of the time, there was none of the food that my son and i normally get, either they need to better regulate how much people take, or restock all of the food better!!!"