Khách sạn St Clement

"Great views and friendly staff. A very pleasant stay."

"A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

"We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

"Staff were super friendly and professional - very comfortable room - great ambience - 1st class food and reasonably priced - highly recommended !"

"The hotel was great"

"Beautiful location for this really special place to stay. We had two night here. Although we didn’t have great weather, it hardly altered as the hotel has lots of cosy places to sit and look out on the truly stunning gardens. The staff were incredibly friendly and kind. Thank you to whoever found my husbands watch and called us so we were not too far away to come back for it! Another highlight is the hotel’s own soap products which smell amazing and are available to buy. Sadly they had run out...

"Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help."

"The room was okay, but it seems that they are refurbishing things so they are aware of the need to improve. The hot water for the basin was ideal for running a bath, but the bathtubs hot water probably has a TMV fitted so the hot water wasn’t fantastic. There was a minor problem, but the administration dealt with it promptly, so well done."

"Had a great stay at the Membly Hotel. Great location with very polite and helpful staff. Had A lovely quiet, large twin room On the ground floor which was kept clean at all times. Very happy thank you"

"Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again"

"We enjoyed this because very quiet and has everything you need. Outside area, pub, dining and excellent staff. The room was clean and appealing"

"Hot plate at breakfast. Toast on a toast rack. No grouping around a toasting machine!"

"Steep walk back from Falmouth town. Buses available JJ’s taxi very reasonable efficient and friendly. Good choice for brrakfast"