Khách sạn Saint Helens

"Our host Sally was the best! "

"Comfortable"

"Great location, great staff"

"The property is timber framed and old, really old. Cleanliness and condition is very good but this building needs constant maintenance. We loved it, it’s very old and full of history. Very cute little town, very nice surroundings. We hit it in the middle of a heat wave and there is no AC, in fact there’s likely no AC in most of the village but the normal temperature does not require it. We were just unlucky. The pub/restaurant downstairs is very nice, very cool old England look. The breakfast...

"Room was really clean and cosy nice. Bar and TVs were great. staff not so helpful my wife asked late staff the way to the toilet and he replied follow the signs ☺️"

"The West Wing where we were staying was beginning restoration. Shortly, but not too sweetly; for reasons I would be happy to list on request, I consider that Management would benefit in reputation from closing the wing till completion, rather than continuing to exploit its present tired mediocrity."

"Staff were so helpful and friendly"

"A very lovely, friendly and comfortable hotel. Staff were super friendly. Restaurant food was great. À la carte breakfast was also very good but there was no fruit offered which I was disappointed with. Times were also a little tight from breakfast, dinner, room cleaning and checkout but it was a small hotel so this is understandable. I would definitely stay here again. Thankyou."

"Excellent location for the town centre and the theatre. The room was comfortable and clean. It has free parking for hotel guests. The food in the bar was good but they had stopped serving food by the time we came back after an early show by 8/ 8.30pm on a Sunday ."

"Most things okay, but as is too often the case, the secure cycle storage requested and confirmed in the booking stage didn't exist! Really not happy leaving an irreplaceable bespoke bicycle in the cleaner's room!"

"Decor is tired, carpets have holes, room is dated, very hot, can’t turn off towel rails,room not cleaned, dirty glasses, old rubbish in draws. Bar is expensive restaurant is basic food, dirty dog eared old menus…."

"Reception excellence. Car park machine in reception not easy to use"

"This is by far the best hotel I have ever stayed at. And I have stayed in 100s. Staff could went above and beyond, the place is stunning, the rooms are spectacular and the breakfast was excellent. I wish I could stay every weekend."

"A good hotel with helpful staff. Breakfast buffet good. Crazy practice of charging hotel guests to park but that seems to be a growing trend. Be honest and include the charge in the hotel costs instead of hiding additional costs."

"Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships."

"The hotel itself is looking a bit tired but our room was spotless and clean. The staff were so lovely and helpful. The buffet breakfast was hot and tasty. The location is amazing. Fantastic place to stay if u don't want to spend loads of time in the hotel."

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"The staff were very nice and helpful. The main areas of the hotel are pleasant and the hotel was clearly once a very grand building. The superior double room we had was a bit tired but the main problem was the heat. It was facing the afternoon sun and it had been a hot day. No attempt had been made to draw the curtains to keep the heat out so as a result the room was absolutely stifling. The window would only open about 2 inches so no fresh air could get in overnight. The young man on...

"Loved the air conditioning in the hot weather and breakfast is a delight."