Khách sạn St. Michael Penkevil

"I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

"Sehr schönes Hotel mit liebevoll und hochwertig eingerichteten Zimmern. Punktabzug gibt es für: 1. man muss beim Frühstück extra zahlen, wenn man eine „Kaffeespezialität“ wie einen Cappuccino bestellen möchte. 2. unter unserem Tisch im Zimmer lag noch Dreck vom vorherigen Gast. 3. am Abend wurden wir an der (nicht sehr vollen) Bar nicht proaktiv bedient, sondern sind nach einigen Minuten an die Bar zum bestellen gegangen. Alles eigentlich Kleinigkeiten, dennoch trübt das das sonst sehr gute...

"Clean rooms and looks like they are newly renovated, friendly staff, great amenities, good parking availability - would really recommend this hotel when visiting Truro!"

"Clean and convenient location, helpful staff and excellent meals"

"The room was clean with usual facilities. Staff friendly. Parking excellent. Breakfast was extremely disappointing. Only toast or cereal supplied as part of the Bed and breakfast charge. Anything else had to be paid for as an extra. This wasn't expected and for the price of the room we feel that at the very least a continental style breakfast could have been supplied. We ended up going to a local cafe for a decent breakfast every day of our stay."

"the day before i emailed and asked to confirm if the electric car charger was working, told response would be 24 hours, no reply. got to the hotel and looked very dated, then i was told one out of the two rooms was not ready as the was busy with a wedding the day before, so went to one room and paint falling off the ceiling, very dated and floor boards squeaked and rocked. went back to the receptions and asked if i could cancel our rooms and get a full refund, i was told the manager would not...

"Immersion dans l’Angleterre Victorienne de fin 19e à début 39e siècle. hôtel avec beaucoup de charme et vue splendide sur la mer"

"Excellent property and location, excellent staff"

"A very busy place as there are no other hotels nearby. The decor is outlandish, and the staff do their best: repeating "no worries" is the extent of staff training. Rooms are stuffy and unventilated."

"I watch a lot of hotel programmes so I'm a bit od a critic. Room was very clean and fresh. Friendly welcome and goodbye. Breakfast was nice. Great view of the hills and a short walk into the village"

"We had a really lovely garden room with little private patio area which we loved. Overall the property is slightly dated but in all honestly we found it charming. The gardener keeps the grounds beautifully maintained and the food is absolutely superb. Will, the restaurant manager is amazing but all the staff are incredibly helpful and friendly. There are a few negative things but tbf the positives far outweigh them so I'm not going to mention them apart from if you're less than fit the walk into...

"Overall wonderful experience! Lovely place within easy walking distance to the beach. Staff were exceptional. Highly recommend."

"Very friendly helpful staff. Lovely breakfast with great choice of items. Fantastic ocean view."

"We really enjoyed our stay here. The only downside was the condition of the tennis courts. We specifically looked for a hotel with a tennis court and the photos on the website looked great. Unfortunately the courts seem to have been neglected. Only one had a net and the surface was really not safe to play on. I think the misleading photos need removing from the website, or the courts need attention. Other than that we had a great stay. The gym and pool areas are great."

"I had a great stay at The Kingswood St Austell. The room was clean, comfortable and well maintained, and the staff were absolutely fabulous—friendly, welcoming and always happy to help."

"This was the culmination of a self-promise made 11 years ago. Then, we had afternoon tea on the patio, but can’t remember how we discovered Portloe. We said we should stay here if we ever visit Cornwall again. Fast forward to now; an unexpected opportunity to re-visit Cornwall. And it came to pass. Our stay did not disappoint- the quirky corridors to our room, the spectacular views from the windows, the bright and airy restaurant and the opportunity (again) to observe a lone fisherman working on...

"The cobblestone parking was slightly challenging, and we weren’t expecting to be in a separate building from the inn, but the room was very comfortable and the large window had a great view which brightened up the space. The location was perfect, and the staff was pleasant and helpful. We appreciated that breakfast was included."

"Quiet and clean"