Khách sạn St Ouen

"Excellent service with friendly staff"

"We had a comfortable stay at this place. This is a clean and affordable accommodation. Staff weee very helpful and good breakfast. It would have been better if pedestal fans were available to beat the hot weather in the night."

"A marvellous chateau style hotel. Loved walking into the place with its great staircase. A bit of a distance from the the coast although a shuttle bus is provided. Good food and helpful staff….could change the menu a bit more often. Bedrooms were clean, spacious and well maintained."

"Lovely all round hotel in a great location for restaurants, supermarket and buses. Hill is steep, so less mobile might struggle. Good car parking right outside, and EV charging by harbour. Pool clean though chilly and even though temperatures were high 20s and full hotel not used, plenty of sunbeds with pool towels. Only negative no hair conditioner or body lotion, no ice bucket and no fridge. Lovely fresh cooked breakfast."

"Lovely staff, well maintained public areas. Handy location, bus stop right across the road."

"Great hotel very nice room at a great location, thank you all for the kindness and hospitality."

"Lovely choice of breakfast items only downside was the fan in the room was too small,aso lack of plug sockets"

"We had a wonderful week. The staff were, without exception, always cheerful very helpful and obliging. The spa area was fantastic, I had a lovely massage! The location of the hotel is second to none - the bus station just around the corner. Unfortunately the price of drinks and food in the hotel was prohibitive even dearer than other restaurants in St Helier."

"Hotel manager gave exceptional customer service."

"Positives: The apartments are in a very convenient location above the bus station in central St. Helier. This makes it easy to travel around the island. The kitchen had all amenities needed for our stay and it is located close to shops to buy food. Staff were also friendly. Negatives Although the apartment was overall clean, the cot (for which we had to pay for) had stains all over it. We also stayed in a town-facing apartment. These have no soundproofing meaning you can hear everything...

"Rooms clean however, no air-conditioning room was extremely hot and stuffy. Bathroom outdated, avocado bathroom suite no shower cubical, needs upgrading shower over bath not good and no water pressure made having a shower difficult. Breakfast excellent evening meals can't be faulted either."

"Very spacious clean and nice. Staff were very helpful but hard to understand what they said Good food goo drink with friendly prices"

"Check your bill carefully. Two items were on it that were not ours - the hotel did not check the names on the bill vs the room number. Poor!!"

"A lot of scaffolding all around the building , blocking out all sea views from the lounge and dining areas. Very noisy in the morning. We only booked this hotel because of its position and views and although we were told that their price did reflect this , we would not have booked if we had known"

"Clean and friendly staff"

"Ideal pit stop location."

"There are a lot of stairs so if your mobility is limited it’s not for you"

"Kleines,feines Hotel zum Wohlfühlen. Sehr freundliches Personal, saubere Zimmer, hervorragendes Frühstück. Gerne wieder !"

"Very friendly and helpful staff. Great view of the bay. The family room was a little on the small side. Lacked a mini fridge, which is always useful."

"Had an excellent stay at the Dolphin Hotel. From the moment I arrived, the staff were just super. Nothing was too much trouble and they could not have been more helpful. My room was very comfortable especially the bed. Will definitely return."