Inns in Staffordshire

"Staff was on their phone when i arrived and didn’t turn it off when I got there, no hello from any of the other staff. But a very fair price, the bed was comfy and had anything you needed. I did cut my foot on a broken tile which was disappointing. Not may shops near by but an aldi is close plus a great little pub opposite."

"The toilet was blocked when we arrived. It was too late in the night for us to change rooms so didn’t mention to the front desk. We kept flushing and eventually it cleared. We mentioned on check up for them to check it and the person just said it was a slow flushing toilet. We know the difference. He wasn’t interested in what we had to say. When we arrived there was no hygiene sticker on the toilet. Also one of the bath towels was filthy on arrival. The bed was clean, no complaint there. It was a shame that we weren’t listened to and apologised to. "

"Clean room with comfortable bed. The bar and restaurant were cosy and access to walk along the side of the river is great."

"Didnt realise you had to pay an extra £10 to park "

"The whole experience, two nights, was excellent. The room was very large, well fitted and although we did not housekeeping refreshment were replenished, when requested. The food was of high standard and equally matched by the service. Only criticism was poor pressure in the sink hot water tap. It was an accessible room so understand the concern of the hot tap. "

"Parking on site was marred by the inconsiderate parking of the guests. As the parking seemed not to be monitored, people had parked over 2 spaces and in non marked spaces meaning that some of the limited spaces were unusable. Signage about parking correctly and fining those that do not comply might stop this and make them a lot of money."

"Room was clean, dated but pleasant enough "

"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."

"The rooms were very clean and comfortable The staff were very polite and helpful You could walk straight out of the hotel into the middle of the town "