Search Hotels Near Star Castle Family Entertainment Center, Savannah

"The wallpaper in the bathroom was peeling. The room was okay."

"My personal items were stolen. When I called, they were apathetic and didn’t care to look into it. Kept me on hold for ever to even talk to me. Eventually I hang up and called again. They didn’t care at all. This is my worst existence at a hotel, "

"The guest staff was great the room very marginal half of the bathroom door was missing deteriorated bathmat was dirty."

"No cleaning during stay. Breakfast was good. Rusty tub. Have to have a car because 10 miles away from River Street & no nearby stores or shops"

"The facility was horrible. The rooms had older, a smell of mildew and smoke. The staff wasn’t polite. I was locked out of my room at 5:30 AM and I call overnight security to come and open my door. He never did come to open my door. We need a staff did come in. It was like 815 and I was able to get into my room to open my door to get in my room to get my stuff. Also it was roach infested, homeless folks all around the facility. It was just it was, it was a horrible stay."

"breakfast was ok ..got there at talend yogurt was gone ...but was better than most ..parking with the garage was awesome and convenient "

"Overall an ok stay. No one was there at check in but arrived after 5 minutes or so. The room was fine and the breakfast was pretty good but the location wasn’t the best and both nights people were standing outside our room talking until the early morning. "

"The staff provided warm, attentive service throughout my stay. The front desk team was friendly and efficient, and the chef—an exceptionally pleasant African‑American woman—prepared fresh scrambled eggs for me and a delicious omelet for my wife. Although pancakes were not made to order this time, the breakfast area was well managed, and even my children, who usually skip breakfast, enjoyed their meal. The room was very clean and generally well maintained. I did notice a few cosmetic issues, including minor paint peeling on the shower ceiling, light scuff marks on the walls, and visible handprints on the eggshell‑finish paint when illuminated. These were aesthetic concerns only; overall cleanliness remained high, and the hotel still feels new and professionally cared for. As someone extremely detail‑oriented and particular about hygiene, I found the property to be well kept. I would recommend repairing the espresso machine and offering improved creamer options to enhance the breakfast experience. One exterior concern: a plastic bag containing what appeared to be discarded material was left near the entrance. At first glance, it resembled possible fecal matter, though my wife believed it was simply chocolate cake that had been run over. Regardless of the contents, its placement at the entry was not ideal. Overall, it was a pleasant stay, and my family and I felt comfortable—very much a home‑away‑from‑home experience. I would rate the hotel an 8.5 out of 10. Or 4 out of 5"

"Staff very helpful and kind."