Khách sạn Steppingley

"Room very tired in need of modernizing, very shabby, stains on the paint work, bedside lamp not working. Just a depressing room"

"Lovely friendly staff always ready to help but property could benefit from some sprucing up!"

"Great place to stay, decent sized rooms, very clean and lots of useful amenities like the pool and gym. Good breakfast and very helpful staff. EV charging on site at a cheap rate too. Will book again when in the area."

"Toilet seat unattached Please should have an outlets with USB connection ( most of places is having it ) Please super clean , super easy to access I would recommended it for sure"

"Great location, quiet with lakeside view. I have not given 4stars simply due to the heat in the room, no AC and windows only open around 5CMs. It’s a terrible shame as the room was spotlessly clean and superb shower room."

"Another great stay. Warm welcome at reception, clean room, lovely comfortable bed and great breakfast. No complaints at all."

"Room was clean, staff was great, good food from the kitchen nice atmosphere. Would definitely stay here again."

"Nothing to add"

"All food excellent & parking great"

"Fridge was a big bonus Room clean but a bit dated Staff friendly"

"The staff were exemplary in their manner, attentiveness and willingness to ensure guests were well looked after"

"Disappointing. On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows. No WiFi in the room. Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised)"

"Arrived early as attending a wedding at the venue. To be told there was a £20 charge to allow access to the room even though it was already available. This had not been mentioned in any previous correspondence or calls. The room was average at best and the hotel was very badly signed. The only directions given for the room was turn right at the end of the corridor, no mention of multiple flights of stairs or changes in direction to eventually find the room at the back end of nowhere. My...

"Lovely Hotel with restaurant. Breakfast was very nice using good quality ingredients. I particulalry enjoyed the bacon. The restaurant was also very good for meals. Location was convenient for the centre of Stevenage. Staff were helpful and attentive."

"Lovely room tea and coffee cups, just ask for more if you need it. Friendly staff and fantastic breakfast everything you need. Will definitely be back.😀"