Khách sạn Stickney

"All elevators to the 6th floor were not working due to some apparent flooding. Carrying suitcases up 5 flights for a family of four was exhausting. They offered a $60 food voucher at the restaurant. The room had 2 towels despite notifying them that we were a family of four. The view was great, but the curtains did not close so the room was not very dark all night from the navy pier lights."

"The staff were excellent."

"The room was nice and quiet, great location. I did feel it was overpriced."

"Nice hotel with clean rooms"

"Amazing room"

"The rooms were dingy and very basic. The staff was mostly friendly. The elevators had daily issues and one of the three was shut down. Ice makers were all broken. Staff informed me with a shrug that there was nothing that could be done. Later I was informed that “ice could have been arranged” by reception. On a positive note, valet was prompt and the bakery next door was delicious."

"No water sold in the hotel. Instead they tried to upsell me in a package that I didn’t need. Think you need to change that policy. Our entire group of 4 rooms were disappointed."

"We stayed 4 nights in 2 rooms (a couple and a solo traveler) and while the location is the hotel's strongest point. It is a historic building in the Loop, walkable to Millennium Park and easy transit access. A few things could be improved. Our check-in experience was a bit awkward as the host assigned the smallest room to the couple rather than the solo traveler, which felt like an oversight. The lobby seating is showing wear, and the in-room bedding instructions were more confusing than they...

"Harry Pooter touch was the best!!"

"Convenient location"

"I was only there for one night but I felt safe and the space was clean. Will come again."

"Decent hotel overall. Major selling points are the cool rooftop and ideal location. Wouldn’t consider this a luxury experience though, so if that’s what you are expecting please curb your enthusiasm."

"Location was good and room was clean but it was not a class establishment. Room was not cleaned on day 1. Room was small. Decor is tired. Faucet broke. Shower soap ran out. Entry and check in were confusing with lobby on 2nd floor and no sign or human on the ground floor. All easy things to solve."

"The Hilton Chicago is the best hotel I have ever been in over 45 years of traveling. The hotel is spectacularly maintained and the staff supremely helpful and concerned about the customers needs. The breakfast buffet is totally worth the cost. The location is second to none. If I wind up in Chicago again, I will be found at the Hilton Chicago."

"Convenient location near points of interest. Spacious comfortable room."

"Got locked in the parking garage two days in a row"

"Excellent location. Cleaner room. Double rooms look out at wall of building next door"

"The first impression was our check in, she made sure to let us know upgrade options, which, to our delight, were affordable and turned out great, loved our river front view and space! King suite. The hotel is smack dab where you want to be, walking distance to every thing! Love Chicago, river front walk, architecture, lake, food! Breakfast buffet was great, friendly faces each morning! Doctor conference, lots of them! We enjoyed our stay! Hope to return!"

"The hotel was very convenient for our plans visiting Chicago. My only issue was that the sheets on the bed were not very soft, so not much sleep."