2/10 - Tồi
Zea
Đi cùng gia đình và trẻ nhỏ
08/06/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Booked a family room, as the room was in a family friendly pub.
On arriving the room wasn’t ready, there was a party in the bar area and lots of used drinks and 1/2 eaten meals on the bar, only one of the three bulbs in the light worked and the door lock was repaired with some form of cardboard and didn’t lock easily. Some one came in and made up the second bed.The pillows and quilt were stained.
The family room is located directly above the bar, they clearly had a party on which we were not aware of prior to booking and the party went on until midnight, with very load music and some questionable singing, when people left they were very loud in the car park and took a while to leave, the staff could even be heard laughing and joking while cleaning up. There is also a light right outside the bedroom window which makes the room bright overnight. The child I was staying with is SEND and was very triggered by the noise and light. I felt being a family friendly pub we would have a fairly settled night and was not expecting the amount of noise that we had which made me unable to sleep. The the noise and lights were too much for the child and caused him distress and we ended up leaving at 12:45 in the morning as he could not settle and neither could I. I handed in my key on the way out to be asked if I had payed for my room and food, I explained I had paid when I booked and hadn’t had any food and was just told to have a good night!
I would not recommend this property for a family !
Zea
Lưu trú 1 đêm vào Tháng 6, 2025