Search Hotels Near Storyhouse, Chester

"Very comfortable stay and staff were very helpful and friendly. Perfect location and excellent breakfast."

"We always stay at the Crowne Plaza in Chester but have sadly noticed facilities have reduced and the rooms are a bit tired. On this particular occasion there was an unbelievable amount of door slamming so we did not get a goods night sleep in 2 nights. Staff are always helpful and polite. "

"Clean room, great location, all you could ask for."

"Lovely hotel. I always stay there when I visit Chester."

"Room was very clean, bathroom modern but nowhere to put shampoo etc in shower cubicle. Staff helpful and friendly"

"The location is perfect. Very easy to walk into the centre and with plenty of amenities nearby. The staff are excellent. Very friendly and happy to help. New hotel so modern, light and comfortable rooms."

"Breakfast was terrible value. it was offered as a continental breakfast but what actually came were offerings that did not include and cheese or ham or even a boiled egg. My husband discussed it the manager. There is a new menu on its way.Staff were all very friendly.There just seemed to be fewer around than on previous stays over the years.in general the hotel is in a great location. Short walk into centre of Chester, great parking under the hotel for £20 per night. Just think the rooms are maybe getting a little bit tired and we just couldn't work the TV . There was also a lack of general info in the room. It's all on app/site but again not easy to use. Would I go back again? Yes, but only in the Enviable or Most enviable rooms. Never had a suite yet in the numerous stays since it opened."

"Our stay at the queens was most enjoyable the room was spacious, clean with T/coffee making facilities in the room, lovely pillow, comfortable bed . Plenty of mirrors spacious bathroom."

"Find someplace else is my advice. Great location to the Chester Cathedral & that’s the best I can say. Reception couldn’t bother welcoming me, except to hand me my room key. I’m 72 years ago & I had to carry a bag up three flights of stairs with no offer of assistance. The carpet on the stairs & in the hallways is dirty, stained, frayed in places. Room was good size but no outlets to plug in a phone - had to unplug a lamp. No outlets in bathroom to plug in a hair dryer or curler so once again had to unplug a lamp to dry hair - without the aid of any mirror nearby to help style. Finally - bed mattress was so used it was severely concave in the center, making it impossible to sit up & read or watch the minuscule TV on the far away wall - your body just falls to the center of the bed!"