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"The hotel was generally comfortable and cosy. I enjoyed my 4-night stay but was disappointed by the cleanliness of the restaurant, including floor, tables and chairs. Only on the Monday morning did I witness a friendly, competent member of staff making an effort to improve and maintain the restaurant’s cleanliness. No matter the time of day, the restaurant floor was repeatedly found unvacuumed. In the room, the toilet bowl was clean, but the rim had not been cleaned for sometime. Overall I would return to the hotel as my stay was comfortable, but I hope the cleanliness would have been improved. "

"Lovely stay, room was small but well presented with a modern bathroom. Nice to chill out in comfy lounge and bar. Breakfast was fantastic. "

"Easy to find easy access great stay"

"A most disappointing stat Although the front facing staff were kind and accommodating, there seemed to be a disconnect between them and management. The shower was lovely But The pillows were very uncomfortable There was only tea in the room - no provision for coffee or anything else on either day Very few Power points! The cooked Breakfast was cold and there was not enough milk provided for cereal. "

"The rooms were beautifully furnished and very comfortable and the staff were delightful. O wish I stayed more than one night. "

"Brilliant 👍 "

"Food amazing, staff attentive, spa was very enjoyable, beautiful grounds, spacious room with comfy bed."

"Room was a little tired but very clean and comfortable. Staff were helpful and very pleasant. "

"Orford is a delightful village and the crown and castle sits in the centre. Very comfortable. Lovely staff and delicious food. "