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"the elevators were not working and the front desk person was unaware of this fact"

"Everything was nice, except for the fire alarm at 11:45 PM. I would recommend this property."

"The breakfast is outstanding as well as the staff Great price for what you get"

"Hotel seemed recently renovated and room was clean and well maintained. While seemingly slightly off the beaten path, it wasn't far to a lot of dining options, and the location made it fairly quiet while not far from the freeway."

"Gail at the front desk was super nice and helpful at check in. They offer 3 free drinks (beer or wine) per person between 5:30-7pm plus snacks (we had nachos, chips and pretzels. There's also a popcorn machine with free popcorn between 4:30-8pm and a free soda fountain. The free parking garage was super convenient. Pool was warm and the restaurant on site had pretty good food. Complimentary breakfast had a lot of options including waffles, cereal, biscuits and gravy, eggs, sausage patties, muffins, bagels, yogurt, 3 different juices, the coffee was typical hotel coffee (not drinkable). Our room was very clean and comfortable, the bathroom needs some updates but the shampoo, conditioner and soap dispenser in the shower was nice. We would definitely stay here again, our 10th floor room was around $140 for mother's Day weekend. A short walk or drive to union station and a short drive to the zoo. The staff we encountered were the nicest hotel staff I've ever had."

"I liked having a kitchenette with refrigerator. Bed was comfortable. Bathroom was clean but there was discolored grout in the shower."

"Yes"

"Blood stains on sheets"

"At check in, Steven was very rude and difficult, and we won't be customers at your hotel again becase he was so rude. Also, the pullout bed had human hairs and debris on the mattress. However, the breakfast staff and selection was great (with some healthy options), and so was the check out staff that morning. Overall, the place was good. But Steven ruined the whole experience for us, as well as the filthy mattress. ."