Khách sạn Sunniside , Newcastle-upon-Tyne

"very good sleep and stay"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed."

"The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a...

"Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast."

"Wonderful food and service"

"cooked breakfast slightly overcooked but the breakfast menu was varied and good. Bedrooms are clean and feel part of the castle"

"Beautiful hotel rooms are well kept and in excellent condition. The food in the bowes incline is the best around I could have stayed at a relatives house but wanted to eat and have a drink here - delicious!"

"Really comfortable beds and a lovely breakfast with lots of choice."

"Very helpful staff. Lovely location. Perfect for what we needed."

"I stayed for two nights with my wife, bed and breakfast. We had one of the chalets out the back which was very clean and cosy. The facilities are first class and the staff were great. The food was superb, reasonably priced and large portions. The breakfast was very good with a ample choice."

"Basic hotel with basic amenities. Hotel and rooms need upgraded."

"Was kept away most of the night by the extractor fan in bathroom of another guests room "

"Didn’t use the spa for anything other than breakfast but the service and food were good"

"Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition. Staff very helpful and approachable. Food good. Bar busy as a popular wedding venue. Third stay here and will return again. Good value and great location. "

"From a warm greeting from the staff at check in to a delicious breakfast just before check out a perfect stay. Good luck to all the staff doing the coast to coast cycle ride, shows great character and team spirit. Will definitely stay again"