Nhà khách tại Surrey Heath

"Location was great for what I needed"

"Fab fab fab I love Balham be back very soon Don’t change a thing you do"

"The overall cleanliness was good. The rooms were clean but very small. Almost too small as we had no where to store our cases and the wardrobe was too small to put our clothes away which meant we had to keep everything in our cases which was rather difficult as there was little room to access them on a daily basis. The rooms are best suited for an overnight or weekend."

"Room very small, although very clean. Hardly any room around the bed. No chair. Shower very erratic, freezing cold one minute, scalding another. Apart from the staff member who checked me in, I was ignored every time I passed the reception post. Staff couldn’t be bothered even to say good morning. Very disappointing."

"Dusty room all over. Dust floating in air, sticky dust on tray and on iron. Hair ball on bedroom floor. Pinkish red stain on sheets. Overall filthy room. Couldn't have been clean in the last 6 months if not more. When I got to the property a little early they said the room was not ready they had to prepare it...clearly there was NO preparing done. "

"Parking was free and easy. The staff was polite and helpful and efficient. The room was clean and easy to access, although the use of mechanical keys meant only one key per room, but that wasn't an issue for us. The breakfast was simple, but hot with a few options, not just muffins and toast. A quick walk to the bus station allowed access to the city at a low price. Restaurants and services were also a few minutes walk away. The best part was the helpful and friendly staff. Every request...

"M"