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Nhận xét về The Sydney Boulevard Hotel

4 out of 5
The Sydney Boulevard Hotel
90 William Street, Woolloomooloo, NSW

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 496/1004 nhận xét" "
Đánh giá 8 - Tốt. 357/1004 nhận xét" "
Đánh giá 6 - Được. 103/1004 nhận xét" "
Đánh giá 4 - Kém. 24/1004 nhận xét" "
Đánh giá 2 - Tồi. 24/1004 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Rajthilak

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ
Unhygienic Conditions and Housekeeping Issues During my recent stay , I was unfortunately subjected to unhygienic conditions and inattentive housekeeping. Despite requesting room cleaning on multiple occasions, my room was never cleaned throughout my entire stay. Dirty cups were left unemptied overnight. Even more concerning, when I requested replacements, housekeeping resorted to washing the used cups in the toilet, which is completely unacceptable. This complete disregard for basic hygiene standards left me feeling unsafe and disappointed with the overall experience. I would strongly advise potential guests to consider alternative accommodation options.
Lưu trú 4 đêm vào Tháng 5, 2024

6/10 - Được

GYEONGEUN

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
생각했던 것 보다 더 낡은 느낌인데 뷰가 좋고 공간이 넓어요 바닥이 카펫이긴해도 습한 느낌은 없어서 괜찮았고 티비 옛날거라 유튜브나 넷플릭스 같은 OTT이용 할 수 없어요. 위치가 애매하게 걸어야 하는 동네인것 같아요.
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Aumpika

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Kate trả lời vào 19/05/2024
Dear Aumpika,Thank you for taking the time to rate your experience. We appreciate your feedback and are glad to hear that you had a positive stay overall.If there's anything specific you'd like to share or if there are areas where we can improve to make your next stay even better, please feel free to let us know.We look forward to welcoming you back in the future.

10/10 - Xuất sắc

Linda, Ocala

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was easy to reach my destinations and the walking routes were scenic. A supermarket nearby was convenient. Loved living there for five nights.
Lưu trú 5 đêm vào Tháng 5, 2024
Kate trả lời vào 12/05/2024
Dear Linda,Thank you for your wonderful feedback! We're delighted that you found our hotel's location convenient for reaching your destinations and enjoyed the scenic walking routes. It's great to hear that the nearby supermarket added to your convenience during your five-night stay.We look forward to welcoming you back for another enjoyable experience.

10/10 - Xuất sắc

Hoshino

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very nice room with nice views
Lưu trú 7 đêm vào Tháng 4, 2024
Kate trả lời vào 12/05/2024
Dear Hoshino,Thank you for your kind words! We're delighted that you enjoyed your room and the beautiful views. Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay.

10/10 - Xuất sắc

Sylvain

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
tres bien
Lưu trú 3 đêm vào Tháng 4, 2024
Kate trả lời vào 12/05/2024
Dear Sylvian,Thank you for your positive feedback! We're glad to hear that you had a great experience with us. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.

10/10 - Xuất sắc

Ralph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Kate trả lời vào 01/05/2024
Dear Ralph,Thank you for choosing The Sydney Boulevard Hotel and for your fantastic rating. We are thrilled that you had a great experience during your stay. Your satisfaction means a lot to us, and we hope to have the pleasure of hosting you again soon.

10/10 - Xuất sắc

Sylvia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and tidy - great area
Lưu trú 2 đêm vào Tháng 4, 2024
Kate trả lời vào 01/05/2024
Dear Sylvia,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our hotel clean and tidy and enjoyed our great location. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay
Lưu trú 1 đêm vào Tháng 4, 2024
Kate trả lời vào 23/04/2024
Dear David,Thank you for sharing your positive feedback about your stay with us. We're delighted to hear that you had a great experience at The Sydney Boulevard Hotel. If there's anything specific you enjoyed or any suggestions you have for us, feel free to let us know. We look forward to welcoming you back for another great stay in the future!

8/10 - Tốt

Scott, Kirkland

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and decent sized rooms yet staff lacks the customer service skills to make this a truly great spot.
Lưu trú 2 đêm vào Tháng 4, 2024
Kate trả lời vào 23/04/2024
Dear Scott,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms clean and of a decent size. However, we apologize if you felt that our staff lacked the customer service skills you expected. We take your comments seriously and will address this with our team to ensure we provide excellent service to all our guests.We appreciate your input and hope to have the opportunity to welcome you back for an improved experience.

6/10 - Được

Neil

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
It’s a decent hotel right in the heart of Sydney. It’s reasonably close to all the tourist spots, and downtown. However saying it’s a four star hotel is a bit much. It’s a decent three star hotel, with unfriendly staff, no restaurant or dining options, and a somewhat noisy hotel. Not terrible, not great, just an average three star hotel.
Lưu trú 7 đêm vào Tháng 4, 2024
Kate trả lời vào 23/04/2024
Dear Neil,Thank you for taking the time to share your feedback about your recent stay at The Sydney Boulevard Hotel. We're glad to hear that you found our location convenient for exploring Sydney's attractions.We apologize for any shortcomings you encountered during your stay. Your feedback regarding our staff friendliness, dining options, and noise levels is valuable to us, and we will address these areas to ensure a more enjoyable experience for our guests.We appreciate your input and hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 - Xuất sắc

Harold, Manchester

Lưu trú 1 đêm vào Tháng 4, 2024
Kate trả lời vào 01/05/2024
Dear Harold,Thank you for choosing The Sydney Boulevard Hotel and for your excellent rating. We are delighted to know that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another five-star experience in the future.

8/10 - Tốt

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed at the boulevard a couple of times over the years. We find it a very convenient location with transport right outside the front of the hotel. The staff were friendly and very helpful in any requests we had. The room was also very clean, and the bed was super comfy. It hasn’t changed much over the years so it is starting to look a little dated, but other than that, nothing but good things to say about this place. There are also some amazing little eateries and a cool little pub that we discovered on the back streets which are worth checking out. Highly recommend those. I wouldn't hesitate in recommending this hotel to anyone and if we return to Sydney we wouldn’t think of staying anywhere else.
Lưu trú 6 đêm vào Tháng 3, 2024
Kate trả lời vào 26/03/2024
Dear Mark,Thank you for choosing The Sydney Boulevard Hotel for your stays over the years and for sharing your experience with us. We are delighted to hear that you find our hotel's location convenient. It's wonderful to know that you appreciated the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room.We appreciate your feedback about the hotel's appearance and will take it into consideration as we continue to enhance our facilities. We're also glad to hear that you enjoyed exploring the nearby eateries and pub, and we will certainly pass on your recommendations to other guests.It would be our pleasure to welcome you back on your next visit to Sydney. Thank you for your recommendation, and we look forward to providing you with another enjoyable stay.

10/10 - Xuất sắc

Martin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, great people.
Lưu trú 3 đêm vào Tháng 3, 2024
Kate trả lời vào 26/03/2024
Dear Martin,Thank you for your positive feedback regarding our location and team members. We are delighted to hear that you enjoyed your stay with us.At The Sydney Boulevard Hotel, we strive to provide a memorable experience for all our guests, and your kind words are truly appreciated.If you have any suggestions or if there's anything else we can do to enhance your future visits, please feel free to let us know. We look forward to welcoming you back on your next trip to Sydney.

10/10 - Xuất sắc

Adir, Orlando

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are wonderful. P.S- the tub had black crude near the water drain, it was very noticeable
Lưu trú 5 đêm vào Tháng 3, 2024
Kate trả lời vào 28/03/2024
Dear Adir,Thank you for your kind words about our staff. We are glad to hear that you had a positive experience with our team.We apologize for the issue you encountered with the tub. We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant stay.

8/10 - Tốt

Donald

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our only issues were: Room keys kept not working each day. The cost of breakfast was extremely high for someone who normally has light breakfasts.
Lưu trú 3 đêm vào Tháng 3, 2024
Kate trả lời vào 26/03/2024
Dear Donald,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. Regarding the room keys, we understand how frustrating it can be to encounter issues with them repeatedly. Our IT team has been advised of this. We also appreciate your feedback regarding the cost of breakfast. We will take your comments into consideration. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - Xuất sắc

Thabata

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location!
Lưu trú 4 đêm vào Tháng 3, 2024
Kate trả lời vào 21/03/2024
Dear Thabata,Thank you for sharing your feedback. We are thrilled to hear that you enjoyed our great location during your stay at The Sydney Boulevard Hotel. If there are any specific areas where we can further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!

2/10 - Tồi

Brad

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Room and facilities were great however the noise complaint we gave for our neighbouring room was not attended to by staff leaving us sleepless and awake from 2am till 5am and no compensation for our room was given. We were told it’s not there problem
Lưu trú 1 đêm vào Tháng 3, 2024
Kate trả lời vào 21/03/2024
Dear Brad,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel. We sincerely apologize for the noise disturbance you experienced from a neighboring room and for any inconvenience caused during your sleepless night. We take noise complaints seriously and will address this issue with our staff to prevent such occurrences in the future.If you have any further concerns or if there is anything else we can assist you with, please feel free to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more pleasant experience.

10/10 - Xuất sắc

Adrian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was nive
Lưu trú 4 đêm vào Tháng 3, 2024
Kate trả lời vào 21/03/2024
Dear Adrian,Thank you for taking the time to rate your experience with us. We are delighted to hear that you had a nice stay at The Sydney Boulevard Hotel. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.

10/10 - Xuất sắc

emmilia, Unsworth Heights

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024
Kate trả lời vào 21/03/2024
Dear Emmillia,Thank you for rating your stay with us 5 out of 5. We are delighted to know that you had a wonderful experience at The Sydney Boulevard Hotel. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.

8/10 - Tốt

Rikuho

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
good
Lưu trú 3 đêm vào Tháng 3, 2024
Kate trả lời vào 16/03/2024
Dear Rikuho,Thank you for choosing to stay at The Sydney Boulevard Hotel and for taking the time to rate your experience. We are pleased to hear that you had a good stay with us.If there is anything specific you would like to share about your experience or if there are any areas where we can improve, please feel free to let us know. We value your feedback and strive to make each guest's stay as comfortable and enjoyable as possible.

8/10 - Tốt

Sayuri

Thích: Sạch sẽ
Lưu trú 7 đêm vào Tháng 3, 2024
Kate trả lời vào 16/03/2024
Dear Sayuri,Thank you for taking the time to rate your stay at The Sydney Boulevard Hotel. We are pleased to hear that overall, your experience was positive and worthy of a 4 out of 5 rating.If you have any specific feedback or suggestions on how we can further improve our services and facilities, please don't hesitate to share them with us. We value your input and are committed to ensuring that each guest has a comfortable and enjoyable stay with us.We look forward to welcoming you back to The Sydney Boulevard Hotel in the future and hope to make your next stay even more memorable.

10/10 - Xuất sắc

Silvana

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good!
Lưu trú 2 đêm vào Tháng 3, 2024
Kate trả lời vào 11/03/2024
Dear Silvana,Thank you for choosing to stay at the Sydney Boulevard Hotel! We are pleased to hear that everything was good during your stay.If there is anything specific that stood out to you or if you have any feedback to share, please feel free to let us know. We are always here to assist and ensure you have a wonderful experience.We look forward to welcoming you back to the Sydney Boulevard Hotel for another great stay!

10/10 - Xuất sắc

Melanie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved our stay at the Sydney Boulevard Hotel! The staff were lovely and the facilities great, the location was an easy walk away from the CBD - But the highlight was our room. It had the most magnificent view over Sydney and the harbour and the room was really well sized.
Lưu trú 7 đêm vào Tháng 2, 2024
Kate trả lời vào 11/03/2024
Dear Melanie,Thank you for choosing to stay at the Sydney Boulevard Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you loved your stay!It's fantastic to know that you found our staff lovely and enjoyed the great facilities. We are pleased that our convenient location made it easy for you to explore the CBD. We are especially delighted that the highlight of your stay was the magnificent view from your room. It's wonderful to hear that you found the room well-sized and comfortable.Your kind words mean a lot to us, and we are grateful for your positive review. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.We look forward to welcoming you back to the Sydney Boulevard Hotel for another memorable stay with us!

6/10 - Được

Jillian de

Thích: Sạch sẽ
Sky high price for the room - thanks Taylor Swift - and shower is over the bathtub - so unsafe. Air con VERY noisy and either freezing cold or way to warm, no happy medium
Lưu trú 2 đêm vào Tháng 2, 2024
Kate trả lời vào 28/02/2024
Dear Jillian,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Regarding the shower over the bathtub, we apologize if this setup caused discomfort or safety concerns. We regret to hear that you had issues with the aircon, your feedback has been passed onto our maintenance team. If there's anything specific you would like us to address or if we can assist you further, please feel free to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 - Tốt

Eric, Boca Raton

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Almost perfect, just need to add streaming platform for guests to sign in
Lưu trú 5 đêm vào Tháng 2, 2024
Kate trả lời vào 26/02/2024
Dear Eric,Thank you for your feedback regarding your recent stay at The Sydney Boulevard Hotel.We appreciate your suggestion. We are continuously looking for ways to enhance our guests' experience, and your input is valuable to us. We will certainly take this into consideration for future improvements.If you have any other suggestions or if there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We hope to welcome you back soon for another almost perfect stay!

10/10 - Xuất sắc

Dawn, west covina

Lưu trú 2 đêm vào Tháng 2, 2024
Kate trả lời vào 21/03/2024
Dear Dawn,Thank you for rating your stay at The Sydney Boulevard Hotel with 5 out of 5. We're delighted to know that you had a wonderful experience with us. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 - Xuất sắc

Tate

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very happy with the staff they were very helpful A
Lưu trú 3 đêm vào Tháng 2, 2024
Kate trả lời vào 26/02/2024
Dear Tate,Thank you for your positive feedback regarding our staff at The Sydney Boulevard Hotel. We are delighted to hear that you found them to be very helpful during your stay.Our team strives to provide excellent service to all our guests, and it is always rewarding to receive such kind comments.If there is anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future.

10/10 - Xuất sắc

Barb

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place
Lưu trú 7 đêm vào Tháng 2, 2024
Kate trả lời vào 20/02/2024
Dear Barb,Thank you for your brief yet positive feedback! We're delighted to hear that you had a great experience at our hotel.We look forward to welcoming you back for another wonderful stay.

8/10 - Tốt

HONJEONG

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 2, 2024
Kate trả lời vào 20/02/2024
Dear HONJEONG,Thank you for taking the time to rate your experience at our hotel. We appreciate your feedback and are glad to see that you had a positive stay overall.If you have any further comments or suggestions for improvement, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Lata

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location Great helpful staff.
Lưu trú 3 đêm vào Tháng 2, 2024
Kate trả lời vào 15/02/2024
Dear Lata,Thank you for choosing to stay at The Sydney Boulevard Hotel and for taking the time to share your feedback. We're thrilled to hear that you enjoyed our hotel's excellent location and found our staff to be helpful during your visit.Your kind words are greatly appreciated, and we're delighted that our team contributed to making your stay enjoyable.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a wonderful experience with us.We hope to have the pleasure of welcoming you back on your next trip to Sydney.

6/10 - Được

JUN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
温かいシャワーが出るまで時間がかかった。
Lưu trú 3 đêm vào Tháng 2, 2024
Kate trả lời vào 14/02/2024
Hello Jun,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. We will address this issue with our maintenance team. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.If you have any further concerns or questions, please feel free to let us know.

10/10 - Xuất sắc

SUK TING

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Kate trả lời vào 12/02/2024
Dear Suk Ting,Thank you for your perfect rating!We're thrilled to hear that you had such a wonderful experience during your stay at The Sydney Boulevard Hotel. Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we met your expectations.If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!

10/10 - Xuất sắc

KYOUNGCHUL

Lưu trú 7 đêm vào Tháng 1, 2024
Kate trả lời vào 06/02/2024
Dear KYOUNGCHUL,Thank you for rating us a perfect 10 out of 10! We're thrilled to receive such high praise from you. Your satisfaction is our utmost priority, and we're delighted that you had an exceptional experience during your stay at The Sydney Boulevard Hotel.If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 - Xuất sắc

Kerry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We actually did not know just how easy it was to get to everything till we arrived, so we're so happy when we discovered this. The hotel itself was great, rooms comfy and very pleasant service. Food places all around and spitting distance to a Metro supermarket, so super handy. Easy to get to from the airport via PT, and we either walked to where we wanted to be, or caught buses, again a super easy exercise. Will definitely stay again.
Lưu trú 3 đêm vào Tháng 2, 2024
Kate trả lời vào 06/02/2024
Dear Kerry,Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful stay at The Sydney Boulevard Hotel. We're delighted that you found our hotel great, with comfortable rooms and very pleasant service. It's wonderful that you enjoyed the abundance of food options around the hotel. We're glad that getting to the hotel from the airport via public transport was easy for you. We truly appreciate your kind words and your intention to stay with us again. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay at The Sydney Boulevard Hotel!

10/10 - Xuất sắc

JAMES

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Location and Service
The front desk service was excellent with an early check in and recommendations for dinner and breakfast. There were several nice restaurants within easy walking distance and it was also an easy walk to the harbor. Our room was spacious and clean and the view of the harbor was great. Although we did not get our room cleaned as we were only there three nights, it was no problem getting clean towels and coffee.
Lưu trú 3 đêm vào Tháng 1, 2024
Kate trả lời vào 06/02/2024
Dear James,Thank you for sharing your experience! We're thrilled to hear that you had an excellent stay at The Sydney Boulevard Hotel. It's wonderful to know that you found our front desk service to be excellent. We're delighted that you enjoyed the convenience of having several nice restaurants within a walking distance. We're pleased that your room met your expectations. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know.We look forward to welcoming you back for another enjoyable stay at The Sydney Boulevard Hotel!

10/10 - Xuất sắc

Juan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Kate trả lời vào 06/02/2024
Dear Juan,Thank you for rating us 5 out of 5! We're delighted to hear that you had a fantastic experience during your stay at The Sydney Boulevard Hotel. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 - Xuất sắc

William

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A great stay
Located away from the madness of inner Sydney but close enough to walk to all. Kings Cross and Museum train stations are easy to walk to. People who work at this hotel are always professional and nice.
Lưu trú 4 đêm vào Tháng 1, 2024
Kate trả lời vào 29/01/2024
Dear William,Thank you for sharing your positive experience with us. We're thrilled to hear that you appreciated our location. It's wonderful to know that our team consistently provided professional and friendly service throughout your stay.Should you have any future plans to visit Sydney, we look forward to welcoming you back for another enjoyable stay.

10/10 - Xuất sắc

Anna

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Everyrhing!
Lưu trú 2 đêm vào Tháng 1, 2024
Kate trả lời vào 28/01/2024
Dear Anna,Thank you for your wonderful rating and positive feedback! We are thrilled to hear that you enjoyed everything during your stay at The Sydney Boulevard Hotel. Your satisfaction is our priority, and we appreciate your kind words.If you have any specific comments or suggestions to share, feel free to let us know. We look forward to welcoming you back for another excellent experience.

10/10 - Xuất sắc

Jerry

Lưu trú 8 đêm vào Tháng 1, 2024
Kate trả lời vào 21/03/2024
Thank you for sharing your rating, Jerry! If you have any specific feedback or if there is anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another excellent experience at The Sydney Boulevard Hotel.

10/10 - Xuất sắc

Francis

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like that it is walking distance to downtown Sydney but far away enough from the busy streets
Lưu trú 10 đêm vào Tháng 1, 2024
Kate trả lời vào 28/01/2024
Dear Francis,Thank you for sharing your feedback about The Sydney Boulevard Hotel. We are pleased to hear that you enjoyed the convenient location, providing easy access to downtown Sydney while offering a peaceful retreat away from the bustling streets.We appreciate your positive comments and hope to welcome you back for another pleasant stay in the future.

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very friendly and helpful
Lưu trú 2 đêm vào Tháng 1, 2024
Kate trả lời vào 28/01/2024
Dear David,Thank you for taking the time to share your experience at The Sydney Boulevard Hotel. We are delighted to hear that our staff's friendliness and helpfulness left a positive impression on you. Providing excellent service is our priority, and we appreciate your acknowledgment.We look forward to the opportunity of welcoming you back for another enjoyable stay.

10/10 - Xuất sắc

Robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is basic but superb! Staff are amazing and the location is perfect for access to trains, shops and attractions!
Kate trả lời vào 28/01/2024
Dear Robert,Thank you for sharing your thoughts on your recent stay at The Sydney Boulevard Hotel. We're delighted to hear that you found our property to be superb, and we appreciate your kind words about our staff. It's great to know that our location served you well. Your feedback is valuable, and we look forward to welcoming you back for another fantastic experience.

6/10 - Được

Karim

Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No room service or restaurant. 2 out of the 3 lifts were out of service for several days. WiFi was inaccessible for a couple days.
Lưu trú 15 đêm vào Tháng 1, 2024
Kate trả lời vào 24/01/2024
Dear Karim,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel.We sincerely apologize for the inconveniences you experienced. We understand how these factors can impact the overall guest experience. Please be assured that we are actively addressing these issues to ensure a more seamless and enjoyable stay for our guests in the future. If you have any additional comments or concerns, please feel free to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience.

10/10 - Xuất sắc

Mark

Lưu trú 2 đêm vào Tháng 1, 2024
Kate trả lời vào 24/01/2024
Dear Mark,Thank you for taking the time to rate your experience at The Sydney Boulevard Hotel. We are delighted to see that you rated us 10 out of 10.We appreciate your positive feedback, and we are thrilled to know that you had a satisfactory stay. If you have any specific comments or suggestions for improvement, please feel free to share them with us.We look forward to welcoming you back for another excellent stay in the future.

6/10 - Được

Kalle

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Outdated hotel with great potential
Good, but not great. Boulevard felt like an outdated great hotel. Room itself was rennovated to look and feel quite nice, but small details made it feel lower quality (one spotlight dark, wallpaper ripping off a bit from the edge here and there, power outlets loose on the wall etc.). Common areas like hallways were more outdated and worse condition than the rooms. Not horrible, but not as good as you might think when going to hotel with a rating that good. Staff was helpful and nice, but cleaning staff barely understood english and had to go to the reception when asking something considering the cleaning. The views from deluxe room were as phenomenal as expected by the photos and location is great, but that's about it when it comes to meeting the expectations. Sun terrace area was bare and no furniture. So all in all a pretty good hotel but which felt was great 20 years ago but has now seen it's best days and needs some proper renovation to actually be a 4 star hotel with over 8 rating.
Lưu trú 7 đêm vào Tháng 1, 2024
Kate trả lời vào 17/01/2024
Dear Kalle,Thank you for taking the time to share your feedback regarding your recent stay at The Sydney Boulevard Hotel. We appreciate your detailed comments and insights. We're glad to hear that you found the room renovations to be nice and enjoyed the views. However, we extend our sincere apologies for any inconveniences caused by all the other small details mentioned in your review. Your insights are instrumental in our continuous efforts to enhance our services and facilities. We look forward to the opportunity of welcoming you back in the future, ensuring a more satisfying and improved experience.

8/10 - Tốt

Stephen

Lưu trú 7 đêm vào Tháng 1, 2024
Kate trả lời vào 17/01/2024
Dear Stephen,Thank you for choosing The Sydney Boulevard Hotel for your stay, and for taking the time to share your rating. We're glad to see that you rated your stay 4 out of 5. If you have any additional comments or suggestions that could further enhance your experience, please feel free to share them with us.We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.

10/10 - Xuất sắc

Terry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic hotel only issue was lift malfunction disabling all but 1 lift , a bit frustrating trying to leave. But overall a great weekend
Lưu trú 2 đêm vào Tháng 1, 2024
Kate trả lời vào 17/01/2024
Dear Terry,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a fantastic stay at our hotel.We apologize for any inconvenience caused by the lift malfunction, and we appreciate your understanding. Our team is committed to ensuring that our guests have a positive experience, and we're glad to know that it didn't significantly impact your overall weekend.Should your travels bring you back to Sydney, we would be thrilled to welcome you again for another great stay.

6/10 - Được

Majdi

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Location Shines, but Aging Dim the Experience
My stay at the Sydney Boulevard was a mixed bag. Sure, the location was fantastic, but as soon as I stepped through the door, I felt like I'd stepped back in time. It was barely past sunrise when I dragged my suitcase up to the front desk, bleary eyed and hoping to leave my bags and grab some coffee. But nope, not at the Sydney Boulevard. They slapped me with a full day's charge for the "early check-in," While the hotel does offer parking, it's not free, and this information should be clearly communicated on hotels.com to avoid any surprises for guests. Now, the room itself: spacious, sure, but with all the charm of a 1980s office building. I get it, things get old: carpets wear, paint fades, grout gets grimy. But the Sydney Boulevard seemed to be clinging to its faded grandeur instead of giving the place a much-needed refresh. And for the price I paid, I expected a bit more TLC. The absence of USB charging ports in the room was a noticeable inconvenience, especially in this digital age where most travelers rely on such amenities. The bathroom, in particular, appeared old, with only one functioning mirror light and visible stains in the bathroom stall. What disappointed me most was the apparent lack of investment in fixing these issues. In conclusion, while the Hotel has a great location, it falls short in terms of maintaining a modern and well-kept environment.
Lưu trú 4 đêm vào Tháng 1, 2024
Kate trả lời vào 17/01/2024
Dear Majdi,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced, and we appreciate your candid observations.We understand that the early check-in charge and parking fees were unexpected, and we regret any confusion. However, we would like to clarify that our standard check-in time is 3 PM. Your request for an early check-in at 5:30 AM falls outside our regular check-in hours. Therefore, a 50% daily fee was applied. Your comments about the hotel's appearance and amenities are duly noted. We are committed to ongoing improvements, and your feedback will be shared with our management team for consideration in our future enhancement plans.We value your insights, and we hope to have the opportunity to welcome you back in the future.

8/10 - Tốt

Joe

Lưu trú 3 đêm vào Tháng 11, 2023
Kate trả lời vào 28/01/2024
Dear Joe,Thank you for taking the time to rate your experience at The Sydney Boulevard Hotel. We appreciate your positive rating, and we hope you had a pleasant stay.If you have any additional comments or suggestions for improvement, please feel free to share them. We value your feedback and look forward to the opportunity to welcome you back.