Mặt tiền nơi lưu trú

Nhận xét về The Oxfordshire Golf Hotel and Spa

4 out of 5
The Oxfordshire Golf Hotel and Spa
Rycote Lane, Milton Common, Oxfordshire, Thame, England

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 259/573 nhận xét" "
Đánh giá 8 - Tốt. 203/573 nhận xét" "
Đánh giá 6 - Được. 65/573 nhận xét" "
Đánh giá 4 - Kém. 29/573 nhận xét" "
Đánh giá 2 - Tồi. 17/573 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Colin

Khách đi công tác
It’s nice and tidy, stayed here many times in the last few months while working in the area.
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Carol

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Gordon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and very isolated, stunning views, property a little tired in places, but still very nice bedroom very nice, had dripping from gutter onto balcony which was a little annoying (room 206) apart from that nice and fresh. Would stay again if in area.
Lưu trú 2 đêm vào Tháng 4, 2024
FO trả lời vào 09/05/2024
Thank you for letting us know how much you enjoyed your trip with us. Hope to see you again in the near future.All the bestThe Oxfordshire Golf, Hotel and Spa

10/10 - Xuất sắc

Nick

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic location and lovely views. Eat in the Bar food was good and service was excellent. Very good facilities and good Gym. Breakfast also very quick and well presented and good food. Would recommend and will use again when in the area on Business.
Lưu trú 1 đêm vào Tháng 4, 2024
FO trả lời vào 09/05/2024
Thank you for letting us know how much you enjoyed your trip with us. Hope to see you again in the near future.All the bestThe Oxfordshire Golf, Hotel and Spa

10/10 - Xuất sắc

Stuart

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
It’s was small and quiet
Lưu trú 1 đêm vào Tháng 3, 2024
FO trả lời vào 09/05/2024
Thank you for letting us know how much you enjoyed your trip with us. Hope to see you again in the near future.All the bestThe Oxfordshire Golf, Hotel and Spa

10/10 - Xuất sắc

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very relaxing no hustle and bustle just chilled
Lưu trú 2 đêm vào Tháng 3, 2024
FO trả lời vào 09/05/2024
Thank you for letting us know how much you enjoyed your trip with us. Hope to see you again in the near future.All the bestThe Oxfordshire Golf, Hotel and Spa

10/10 - Xuất sắc

Barry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A real find - set in scenic and peaceful surroudings. Very helpful staff, going beyond the call of duty in helping my wife who had hurt her leg, A most enjoyable stay.
Lưu trú 1 đêm vào Tháng 3, 2024
Joao trả lời vào 05/03/2024
We're thrilled to hear that you had a positive experience and found our location to be a real find in scenic and peaceful surroundings. It's especially heartening to know that the staff went beyond the call of duty to assist your wife, and that you had a most enjoyable stay.If there's anything specific you appreciated or any suggestions for improvement, feel free to share. We're grateful for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!

6/10 - Được

Geraldine

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Room was cold. Had to ring reception twice to get someone to come and see why. I good told you keep bathroom door shut ! He then went and got me an electric fire which was on all night. In the night when I opened the door to the bathroom I was freezing in there
Lưu trú 1 đêm vào Tháng 2, 2024
Joao trả lời vào 01/03/2024
We apologize for the inconvenience you experienced with the room temperature during your stay. It's disappointing to hear that it took a couple of calls to reception to address the issue. Your feedback is important to us, and we will investigate the matter to ensure it doesn't happen in the future.We appreciate your understanding and patience, and we hope that despite this issue, you were able to enjoy other aspects of your stay. If there's anything else you'd like to share or if there are specific areas we can address to improve your experience, please feel free to let us know. We value your feedback and aim to provide a more comfortable and seamless stay in the future. Thank you for bringing this matter to our attention.

10/10 - Xuất sắc

Charlotte

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Joao trả lời vào 27/02/2024
Thank you for taking the time to give us a good feedback from your recent stay with us. Please do recommend us to your friends & family.We look forward to welcome you again in a near future.

6/10 - Được

Catherine, Portola Valley

Lưu trú 2 đêm vào Tháng 2, 2024
Joao trả lời vào 29/02/2024
Thank you for your feedback. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future!

10/10 - Xuất sắc

Stuart

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very Good
Very Good Hotel
Lưu trú 4 đêm vào Tháng 2, 2024
Joao trả lời vào 22/02/2024
Dear Stuart , we appreciate your positive feedback on the value. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We look forward to welcoming you back in the future!

10/10 - Xuất sắc

Krystelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay
Location wasn't far from Milan town of Oxford and the views where amazing I definitely stay here again when visiting Oxford again
Lưu trú 1 đêm vào Tháng 2, 2024
Joao trả lời vào 22/02/2024
Thank you for sharing your positive experience! We're pleased to hear that you found the location convenient for visiting Oxford and enjoyed the amazing views. We look forward to welcoming you again when you're back in the area. If there's anything specific you enjoyed or any suggestions for improvement, feel free to let us know. Safe travels!

10/10 - Xuất sắc

Sam

Lưu trú 1 đêm vào Tháng 2, 2024
Joao trả lời vào 22/02/2024
Dear Sam, we appreciate your positive feedback on the value. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We look forward to welcoming you back in the future!

10/10 - Xuất sắc

Roshan

Lưu trú 1 đêm vào Tháng 2, 2024
Joao trả lời vào 27/02/2024
Thank you for taking the time to give us a good feedback from your recent stay with us. Please do recommend us to your friends & family.We look forward to welcome you again in a near future.

8/10 - Tốt

Stuart

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
All Good
Good hotel Good rooms Good facilities Good staff
Lưu trú 3 đêm vào Tháng 2, 2024
Joao trả lời vào 27/02/2024
Thank you for your positive feedback! We're delighted to hear that you had a good experience with our hotel, rooms, facilities, and staff. If there's anything specific you enjoyed or any suggestions for improvement, feel free to let us know. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

10/10 - Xuất sắc

Ian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfortable
Room was clean, comfortable and warm. Food leaves a bit to be desired in the bar, really basic and not great for price charged. Otherwise good, will return in future but would encourage a refresh in menu I’ve been coming on and off for a couple of years now and there’s been little or no change.
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
Thank you for your feedback, and we're glad to hear that your room was clean, comfortable, and warm. We appreciate your honest comments about the food in the bar, and we apologize for any disappointment. Your suggestion for a menu refresh is duly noted, and we'll certainly consider it as we aim to enhance our offerings.We value your continued patronage over the past couple of years, and we appreciate your loyalty. Your feedback is important to us, and we'll work towards making improvements for your future visits. If you have any specific suggestions or preferences for the menu, please feel free to share, and we'll do our best to accommodate.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

6/10 - Được

Simon

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 29/02/2024
Thank you for your feedback. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future!

10/10 - Xuất sắc

Natalie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Joao trả lời vào 22/02/2024
Dear Natalie, we appreciate your positive feedback on the value. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We look forward to welcoming you back in the future!

10/10 - Xuất sắc

John

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The Oxfordshire Jan 2024
A good stay with a very tasty breakfast too. Good price this time though when busy can be expensive. Thank you
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
We're delighted to hear that you had a good stay and enjoyed a tasty breakfast. We appreciate your positive feedback on the good pricing, and we understand that rates may vary during busy periods. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything specific you enjoyed or any suggestions for improvement, feel free to let us know. Thank you!

2/10 - Tồi

suzanne

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
DO NOT CHOOSE THIS HOTEL
ONE OF WORSE HOTELS I HAVE STAYED IN FOR A LONG TIME. I STAY IN HOTELS ALL OVER TWICE A WEEK. UNHELPFUL RECEPTION STAFF. SAFE NOT WORKING NO ONE BOTHERED TO MAKE IT WORK. BATHROOM DIRTY NEEDS UPGRADING. RESTAURANT VERY EXPENSIVE. STAFF NOT VERY HELPFUL. HOTEL NEEDS A REFURB NEEDS AN UPDATE WANTED £5 FOR THE USE OF A BTH ROOM POOL VERY COLD SAVING MONEY ON HEATING IT
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
We sincerely apologize for the disappointing experience you had during your stay. Your feedback is extremely valuable, and we take these concerns seriously. It is regrettable to hear about the unhelpful reception staff, the malfunctioning safe, and the cleanliness issues in the bathroom. This does not align with our standards, and we apologize for any inconvenience caused.Your comments regarding the restaurant pricing, unhelpful staff, and the overall need for a refurbishment are noted, and we understand the importance of addressing these matters promptly. Your feedback on the pool temperature is also appreciated, and we'll look into improving this aspect to ensure a more comfortable experience for our guests.We would like to extend our sincere apologies for falling short of your expectations, and we assure you that your concerns will be shared with our management team for immediate action. If there's anything specific you would like to discuss or if you have additional details to share, please feel free to reach out directly.We appreciate your candid feedback, and we hope to have the opportunity to make amends and provide you with a more positive experience in the future. Thank you for bringing these matters to our attention.

10/10 - Xuất sắc

Kieran

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay
Great stay, very comfortable rooms and great facilities. Staff were brilliant!
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
We're delighted to hear that you had a great stay and enjoyed the comfortable rooms and facilities. It's especially wonderful to hear that the staff made a positive impression on you. Thank you for your kind words! If there's anything specific you enjoyed or any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another fantastic experience in the future!

10/10 - Xuất sắc

Mohammed Z

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sauna and swimming facilities liked
Very nice and quiet location, open spaces
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
We're glad to hear that you enjoyed the very nice and quiet location with open spaces. If there's anything specific you appreciated or if there are additional ways we can enhance your experience, please feel free to share. We appreciate your feedback and look forward to hosting you again in the future!

8/10 - Tốt

Amanda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Breakfast was lovely, bar staff in the Lounge were very friendly. Spa could have been open a bit longer, as didn’t let you in just after 7.30pm and a double gin & tonic was £14.70, so a tad pricy. The pulled pork fries were delicious and good portion size.
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
Thank you for sharing your feedback! We're pleased to hear that you enjoyed the lovely breakfast and found the bar staff in the Lounge to be very friendly. Your comments about the spa hours are noted, and we appreciate your input on the pricing of drinks. We're delighted to hear that you enjoyed the pulled pork fries and found the portion size to be good. If there are any other specific aspects you enjoyed or if there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 - Được

Yvinne

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Little bit tired - very comfortable
Nice comfortable room but rather tired. Executive room look into a concrete wall, marks on the carpet and carpet frays . Comfortable bed and plenty of storage . Breakfast was lovely. The man on reception was a little frosty but the female receptions where lovely .
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
Thank you for sharing your feedback about your stay. We're pleased to hear that you found the room comfortable, with a lovely breakfast. However, we apologize for any issues you encountered, such as the tired appearance of the room, the view, and the condition of the carpet.Your comments are valuable, and we'll use them to address the areas that need improvement. We appreciate your acknowledgment of the friendly female receptionists and apologize if the male receptionist was not as warm. Your feedback helps us strive for better guest experiences, and we hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything specific you'd like to discuss or if you have additional suggestions, please feel free to contact us directly. Thank you for your understanding.

10/10 - Xuất sắc

Nal

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are very Professional. They don't keep you waiting.
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
Thank you for sharing your positive experience with the staff! We're glad to hear that you found them very professional and prompt, ensuring you didn't have to wait. If there's anything specific you appreciated or any suggestions for improvement, feel free to let us know. We appreciate your feedback and look forward to providing you with excellent service during your future visits!

10/10 - Xuất sắc

Imogen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
Joao trả lời vào 29/02/2024
Thank you for your feedback, We're delighted to hear that you had a great stay! If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future!

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Week day
Great stay
Lưu trú 1 đêm vào Tháng 1, 2024
Joao trả lời vào 27/02/2024
We're delighted to hear that you had a great stay! If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future!

2/10 - Tồi

KULVINDER

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Avoid it!!!
Looks lovely from pics but definitely some rooms dated and rude receptionist! I was given the ‘red room’ which felt like walking in a time warp from the 70’s! The carpet was filthy and had not been cleaned, dreadful lumpy bed, broken lock on bathroom door, hair in bath, and safe not working. When I called reception and politely explained and asked to speak to a manager the receptionist said twice they were fully booked and that she did not like the ‘tone of MY voice! Again I politely asked to speak to manager. Manager Gemma came and sorted the problem out, and offered me a choice of two rooms and was apologised for the member of staff. Thank you Gemma for your kindness however I will not be staying there again ever.
Lưu trú 1 đêm vào Tháng 12, 2023
Joao trả lời vào 27/02/2024
I'm truly sorry to hear about the disappointing experience you had during your stay. The conditions you described do not align with our standards, and we sincerely apologize for the inconvenience and the lack of professionalism you encountered.It's encouraging to hear that Gemma, the manager, was able to address the issues and provide assistance. However, we completely understand your decision not to stay with us again.We take your feedback seriously and will use it to address the shortcomings in our service and ensure a better experience for our guests in the future. If there's anything more you'd like to share or discuss, please feel free to reach out directly. We appreciate your honesty and the opportunity to learn from your experience.

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Joao trả lời vào 29/02/2024
Thank you for your feedback, We're delighted to hear that you had a great stay! If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future!

10/10 - Xuất sắc

Julia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very efficient and friendly check in even though we were early. Lovely large well appointed room, with everything you could need. Very pleasant breakfast with fantastic views.
Lưu trú 1 đêm vào Tháng 12, 2023
Joao trả lời vào 27/02/2024
Thank you for your positive feedback! We're thrilled to hear that you had an efficient and friendly check-in, enjoyed a lovely large, well-appointed room with all the amenities you needed, and had a pleasant breakfast with fantastic views. If there's anything specific you appreciated or any suggestions for improvement, feel free to let us know. We appreciate your kind words and look forward to hosting you again in the future!

10/10 - Xuất sắc

itai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
It was great. Good service
Lưu trú 2 đêm vào Tháng 12, 2023

8/10 - Tốt

Przemyslaw

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

daisy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Andrew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great venue
Friendly and welcoming front desk staff, excellent facilities. Lounge bar staff equally professional.
Lưu trú 3 đêm vào Tháng 12, 2023

6/10 - Được

tina

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Didn't find staff particularly friendly, however did let us check in early. Shower had mould in and outside of shower dirty. Breakfast basic and building and certain areas seem quite dated.
Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful stay!
Great staff and wonderful property.
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Paul

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
First time at the venue and was given an upgrade to a suite. A bit large just for 1 but very nice. Only there for 24 hours so did not have time to use the facilities. Breakfast was great as well
Lưu trú 1 đêm vào Tháng 12, 2023

6/10 - Được

Mick

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Jenni

Khách đi công tác, Đi cùng bạn đồng hành
Amazing welcome from staff. Spotlessly clean and spacious room. Exceeded our expectations. Highly recommend and would stay again!
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Akihiko

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023

8/10 - Tốt

Stuart

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
All good
Good Hotel Good Service
Lưu trú 1 đêm vào Tháng 11, 2023

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Tiện nghi phòng
Satisfactory 2nd Stay
Second time staying here and was a lovely 2 day break. Had a nice large executive room which also had enough room for a cot and ample space to move around. Bathroom was big with both shower and bath. The room had a balcony which was nice. I feel a few comments for feedback on the room are: - updated TVs allowing guests to log into streaming services. The Tv signal was terrible which may have been partly down to the weather. - mini fridge in the room. Travelling with a baby and having food and items that needed fridge storage was hard. - update the kettles please! Breakfast had a good selection especially the hot breakfast and portion sizes were good. Comments on breakfast we were provided a high chair on 2nd day not on 1st but it was very dirty and the straps were black! I didnt put my baby in it sorry! The table we were seated at had 3 dead green flies on the floor. Some attention to cleanliness needs increasing as in the room there were cobwebs. Also asked for room to be cleaned while we went out and come back and wasn’t done. The gym is spacious and good variety however the weights need updating they are all rusted and didnt really feel like using as made it off-putting. Would be nice to maybe offer classes to the guests as there was a yoga class on and would have been nice to do but no information if we was allowed to join. Staff were all helpful and polite. Checkin and checkout was quick. Please upgrade/clean the coffee machine was very watered down coffee!!
Full English Breakfast with option of poached, fried or scrambled egg and toast. Had GF toast which was great! Good veg alternative also.
Wild boar and apple sausage and gravy from the Lounge nice and tasty.
Exterior view of hotel
View of the fields
Lưu trú 2 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023

2/10 - Tồi

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Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023

8/10 - Tốt

Margaret

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice stay.
On the downside we weren't told till we had keys that the heating was out. They did provide plug in space heaters which did work. The beds were very comfy and we loved the pillows! The bartender in the pub, Ed, was particularly helpful and our fish and chips was great! Big portion of fish and delicious chips!
Lưu trú 1 đêm vào Tháng 10, 2023

4/10 - Kém

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Đi theo nhóm, Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just an average hotel
A very average hotel. Restaurants and food: Service was very disappointing in terms of restaurants. The first morning they did not even serve the breakfast in spite of paying in advance for the breakfast and waiting for over an hour to be served. Same thing happened on the same day evening. Had to wait for over an hour for a pasta to be delivered. Room: Air-conditioning/Heating didnt work as they were upgrading their panels. The toilet flush wasnt in a good condition and didnt work well.
Lưu trú 2 đêm vào Tháng 10, 2023

4/10 - Kém

Samantha

Thích: Sạch sẽ, tiện nghi phòng
Very disappointed …..
No air conditioning working. And whilst a very small heater was provided all I can say is grateful it was mid autumn as we did not require the air conditioning. Shame we were not told on booking. Breakfast was awful. It took 50 mins for my cooked breakfast to arrive and when it did it was not edible. On the table next to us was a coupe with allergies who specifically told the staff about and was still served food that could have made them unwell. This is the third time we have stayed and very disappointed. Think twice about staying - especially if you pay extra for breakfast.
Lưu trú 1 đêm vào Tháng 10, 2023

8/10 - Tốt

BRUCE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good if you don’t mind being surrounded by golfers
Nice clean hotel but very much a golf hotel so if you’re not a golfer you’ll best be OK being surrounded by groups of golfers. Coffee at breakfast is of the powdered variety ie not espresso based. Having said that the very polite waitress did go get us cappuccinos from another part of the hotel at no extra charge.
Lưu trú 1 đêm vào Tháng 10, 2023

4/10 - Kém

Adam

Lưu trú 1 đêm vào Tháng 10, 2023