Khách sạn Thatcham

"Great spot. Lovely staff. Excellent food."

"I booked the executive room, no air conditioning just a small desktop fan, only one bath towel and hand towel to share between two people, stains on carpets throughout the hotel, no water in the room, tiniest complimentary shower gel and shampoo. In general whole place needs updating, breakfast is very average, coffee and orange juice was just about drinkable, I wouldn’t stay again"

"Lovely hotel. First impressions were good on arrival with polite and friendly reception staff. Also very helpful. The room was very comfortable. The meal at night was also good. We would definitely book to stay at this hotel again"

"Having booked and prepaif a room I was a bit disappointed that every bar and food transaction had to be pre-paid and I could not run a tab. This was particularly frustrating as bar service was a bit slow and I was with a client meaning I had to break our discussion several times. Additionally in the room there is an emergwncy light. It has a large green bulb that is quite bright and illiminates the whole room. Its like sitting under the Aurora Borealis and kept waking us up. It could be...

"Dogs welcome and treated so well with their own bed, blanket and bowl with free treats and no restrictions on where we could eat or drink. Lovely staff. And delicious food. Our room had everything you could need with a sweet balcony to sit outside. Highly recommend staying here - Max was outstanding. Thank you."

"Handy stopover for trip to London."

"Easy to find, really friendly staff, the room had everything you would need and the food was great, would highly recommend!"

"TV didn’t work, so resigned to reading a book, but the lighting in the room was too dim and couldn’t read."

"Grade 2 protected, don’t be expect modcons, great staff, suffering in heat right now."

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"The fact I didn't stay there would love to know how to get my refund please"

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"Room is fine and breakfast ok, but we had a bad experience. A male member of the housekeeping team let themselves into our room early in the morning, without knocking. When confronted, the guy was unable to speak English or explain why he entered without knocking. We reported it and they apologised but it shouldn’t happen. I get the impression it is chaotically managed."

"The historic building is simply beautiful, very charming, and well-restored. The room was spacious, and the bathroom was well-equipped. The service in the restaurant was very friendly but extremely slow. The food was rather mediocre. Breakfast was actually quite poor. There was barely a tablespoon of yogurt with the granola, and the toast was cold and hard like rusk. The location itself is beautiful."

"Could be wonderful. Staff are lovely."

"All the staff that we came in contact with, reception, bar and restaurant were really nice and couldn't have been more helpful with a special mention for Vincent in reception who made us feel really welcome. Also the young lady who greeted us at breakfast was lovely and nothing was to much trouble but unfortunately we didn't get her name. We usually stay here two or three times a year and look forward to continuing our breaks away with you."

"Clean rooms, excellent service 👌"

"Thank you"