Khách sạn The Colony

"El hotel fue excelente, y fueron muy atentos conmigo y con mi familia. Pero EL SERVICIO DE expedia FUE UN ABSOLUTO DESASTRE. Tenía dos reservaciones distintas, pero el hotel solo pudo darme una habitación porque el número de Expedia no estaba correcto. Traté de comunicarme y solo lograba que me comunicaran de regreso al mostrador. En el chat solo me atendió la IA, y no resolvió nada. Hasta la 1:30 am me pudieron dar la habitación; demasiado tarde, las 4 personas de la segunda habitación ya...

"Parking was ok. Room and hotel very clean! Breakfast was good although a bit pricy. "

"they failed to service my room at all. the breakfast provided was a good value"

"Clean rooms and great breakfast. "

"sehr gutes Frühstücksbuffet auch mit Sousages und Rühreiern"

"Left for a soccer game at 9am came back at 10:45-11 to rest til noon for check out. Was automatically checked out by staff. They reactivated my card went back to my room and found somebody else's suitcases in the room."

"Breakfast included was advertised, but not provided. Pool was advertised but not provided. The front entryway for movement was also closed. There was reparation going on, so everything was covered in plastic. Even then, no breakfast was provided."

"Breakfast was fresh with a good amount of options to select from."

"They thought of everything. There was even a Pyrex measuring cup! I’ve added things I saw there into my own home. The experience exceeded my expectations!"

"Very low water pressure in the bathroom sink and shower. Otherwise everything was great with our stay. Great continental breakfast selections."

"The location was good and hotel provided what we needed. However I found a HUGE dead roach in my room and there was no hand soap. When we noticed our room didn’t have soap upon check in we asked for some from the front desk associate. We were told “there is body wash in the shower….” "

"Overall a great stay while visiting Frisco. The Colony was convenient and close to so many places. Grocery stores and both target and Walmart nearby. Easy access to the interstate. The home was comfortable enough with a nice open layout with a bigger kitchen!"

"Great location and a very helpful and patient staff who went out of there way for us and we were only there for one night"

"Attentive Staff, very clean throughout. Lack of amenities beyond continental breakfast"

"Great location and the shuttle service is great."

"Beautiful hotel. Great location. Loved the rooftop pool."

"Great"

"Tv had no channels working. As gas a gift bad as compensation had 2 water bottles and a bag of popcorn. Seems like a slap in the face"

"We found the room to be in need of updating. Paint was peeling off the wall by the blinds and while taking a shower the shower door came off of its track and fell into the shower at me. The rollers are missing on the shower door. When we checked in the couch had white moist spots on it that I had to clean off. One day housekeeping did not clean our room and when they did clean the room the supplies were not replaced. In the past we’ve stayed at the Residence Inn that is across from this Home2...