Khách sạn gần Nhà hát The Heights tại Houston

"No coffee available in room. The urn at the front desk served coffee for limited time only and it was lukewarm at best. One young lady seating guests in morning shift at restaurant was less than friendly. when I mentioned the coffee was cold from urn at front desk, she instructed me to buy a cup in the restaurant. When I said that doesn't seem right. Im a guest staying here. She dismissed me with I don't make the rules around here. The other personnel were welcoming & friendly but she...

"No fui"

"Love it"

"The hotel was nice and clean and close to downtown. It was good for the weekend and just around the corner from our new favorite Mexican restaurant!"

"The staff is very considerate, patient, and tolerant."

"Didn’t try the breakfast and room was decent. Glad there wasn’t carpet. "

"Parking was easy, and i felt secure with all the cameras. The a/ did in fact keep it super cold! However the room was on a slant. Not wand to stay in place. The first room did have issues like the fridge not working. They were quick and helpful to change rooms but each room had its faults. Ive had much better for this price, but still maybe give them a dhot. They may improve!"

"The room was very clean and the staff was super friendly. Morning breakfast was great! "

" Didnt have breakfast and AC worked well"

"It was a challenge getting into the hotel entrance. There is a small restaurant right next to the hotel that is packed every night except Monday because they are closed. Driving through the maze of cars that are looking for a parking spot was a pain. Thankfully they are not allowed to park in the hotel parking spaces. The hotel staff are very friendly and helpful. The room was clean. The indoor pool was well kept and stocked with towels. "

"Upon check-in, Joshua went well above and beyond my expectations to accommodate my requests. That is the epitome of customer service. I would rate cleanliness at 5, however there was a long brown hair stuck to the back of the bathroom door so long that it startled me. The facility obviously is old. I wouldn't say in disrepair because you can see that it's maintained, but I'll say age deteriorating. The facility is 3 Star rated, however it's a solid 2.5. Overall, it's a nice place to stay and I...

"Great hotel"

"The location is great. The hotel is beautiful and very quiet. The staff, with the exception of the staff of the restaurant located downstairs, is amazing! Everyone from the team greeting you and opening the doors for you when you arrive to the team checking you in, are so attentive and friendly. Anastasia checked us in and greeted us with 2 glasses of champagne as well as sent us a bottle to our room two days after on my birthday. I shared with her during our check-in that we were there to...

"Vending machine down. All else pretty good for inexpensive room"

"The rooms were okay. Seemed like there was some weird stuff happening there. The last two channels in the tv were porn. "

"Clean and quiet with friendly staff"

"Overall nice hotel, clean, staff was courteous and friendly. The guest next to us had the TV on very loudly all night causing no sleep for myself and my daughter. The ice machine was broken, the hot tub was out of service and when we checked in there was work being done with a jackhammer inside the hotel, making it difficult to speak to the front desk for checkin. All of these things individually are not a big deal but experiencing them all in the same visit made the stay not as pleasant as...

"Clean room and the staff was super friendly and attentive, they even upgraded our room! Would stay here again. "

"Habitación cómoda y con todo funcionando, el personal es muy amable todos están al pendiente de que tengas todo para tener un hospedaje cómodo excelente servicio "

"The rooms are very nice, spacious, with comfortable beds. You feel like you’re at home and not at a hotel. The staff are so nice and accommodating. I would definitely stay here again. "