Khách sạn Thornbury

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"The hotel is just minutes off the M5 but an easy bus journey into the centre of Bristol. We had a lovely evening in Bristol and easily got back to the hotel. It is spotlessly clean and the staff are very helpful. The room had everything we needed and we had a choice of double or twin. Lovely breakfast. Great value for money. Lots of parking. We arrived a little early and it was no problem for us to check in."

"Breakfast included was good."

"Note that this is on the north side of the motorway so when heading south we had to do a detour. And when we got to the place we were told that breakfast was back on the north side. And when we left in the morning there was no one around to ask how to get there if we drove as we didn't have much time. We had booked for two nights but only stayed for one."

"Have stayed before and was very pleased. Lovely big rooms which are clean. Staff really pleasant at check in. Issues were only 1 towell in the bathroom in a room for 2 people so had to search around and a spare was in the wardrobe, no shower gel in the shower. Annoyingly, and not the hotels fault someone had set the alarm on the tv for 7am so we were woken by the tv switching itself on. Breakfast was really poor. There was no milk for drinks or cereal, we waited over 15 minutes for some to...

"Good location and amazing staff. Rooms were lovely and clean, bit dated but still nice."

"Cool vibe , comfy bed and super clean room making your stay really great. Helpful staff let me check in early and enjoy a complimentary welcome drink . Lovely quiet room and excellent breakfast ! Recommend this place "

"Lovely hotel, clean tidy modern rooms. Friendly staff, nothing was too much trouble. Easy free parking in the Lidl car park opposite then just pop your reg in the tablet at reception, great location only a minute walk to the marina, Wetherspoons round the back, subway next door and 3 supermarkets all within walking distance. Will definitely stay again at this hotel"

"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"Lovely reception team. Beautiful room. Dinner and breakfast were great "

"During a 5 night stay twice the cleaning team overlooked cleaning our room. Parking arrangement very good. Overall the cooked breakfast was not hot. The quantity of pre/cooked eggs was excessive for the speed that they were required, and looked unappealing. Perhaps the hotel could consider cooking the eggs to order"

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

"Great motel. Really easy to check in and out. Great electric car charging over night. Really spacious and comfortable room. Very helpful staff. I will be using them again."

"Another lovely stay! I had requested 3 or 8 as I stay here often. No one got back to me and on arrival I was booked in 21. The guy on reception quickly changed it for me. Helpful as always. 👍"

"Good breakfast Clean room"

"Really nice place, good service, friendly staff. Lovely meal."

"We had a comfortable stay and staff are nice."

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