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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
Luxury accommodations in Tokyo's Shinjuku district offer scenic garden views and daily breakfast buffets for a memorable family stay

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Keio Plaza Hotel Tokyo Premier Grand welcomes families near Shinjuku Gyoen National Garden. Enjoy breakfast buffets, daily manager's receptions, and an on-site art gallery. With 11 restaurants and bike rentals, it's perfect for visiting Meiji Jingu Shrine or shopping.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

Premier Grand - Suite King with the Club Lounge and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Suite King with the Club Lounge and Breakfast

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

Premier Grand - Superior King with the Club Lounge Access and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the area

Located in Shinjuku, a neighbourhood in Tokyo, Keio Plaza Hotel Tokyo Premier Grand is in a shopping district and near a metro station. The area's natural beauty can be seen at Yoyogi Park and Ueno Park, while Shinjuku Gyoen National Garden and Ueno Zoo are popular area attractions. Travelling with kids? Make time for Tokyo Disneyland®, or head to an event or a match at National Stadium.
Visit our Tokyo travel guideOpens in a new window
Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.2 km
  • Shinjuku I Land - 3 min walk - 0.3 km
  • Shinjuku Central Park - 6 min walk - 0.5 km
  • Omoide Yokocho - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪オールデイダイニング 樹林 - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪コメダ珈琲店 - ‬2 min walk
  • ‪Keio Plaza Hotel Club Lounge - ‬2 min walk
  • ‪唐朝刀削麺 西新宿店 - ‬3 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Luxury family-friendly hotel near Meiji Jingu Shrine
Near Shinjuku Gyoen National Garden, Keio Plaza Hotel Tokyo Premier Grand provides a free breakfast buffet, a corner/local shop and an art gallery on-site. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. In addition to shopping on-site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Multilingual staff, a ballroom and meeting rooms
  • A lift, free newspapers and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 165 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and tablet computers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Restaurants on site

  • スーパーブッフェ　グラスコート
  • メインバー　ブリアン
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • DVD player
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 47 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (up to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

Is Keio Plaza Hotel Tokyo Premier Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo Premier Grand?

Self-parking is available for JPY 1000.00 per day.

What time is check-in at Keio Plaza Hotel Tokyo Premier Grand?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo Premier Grand?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Keio Plaza Hotel Tokyo Premier Grand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:30 AM-9:00 PM at scheduled times. A fee of JPY 1400 per person applies.

Where is Keio Plaza Hotel Tokyo Premier Grand located?

This family-friendly Tokyo hotel is located in a shopping district, within 1 mi (2 km) of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Shibuya Crossing and Meiji Jingu Shrine are also within 3 miles (5 km). Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 6 minutes.

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Reviews

Keio Plaza Hotel Tokyo Premier Grand Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 605 out of 734 reviews
Rating 8 - Good. 89 out of 734 reviews
Rating 6 - Okay. 21 out of 734 reviews
Rating 4 - Poor. 10 out of 734 reviews
Rating 2 - Terrible. 9 out of 734 reviews

Reviews

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast options
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
wonderful room, club level is excellent with beautiful views of the city and attentive customer service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Monita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. I would recommend this hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Philomena

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and awesome staff. The room was spotless for our 3 nights. The hotel is conveniently located near the famous downtown Shinjuku. Walking distance to most things fun.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
The best location for visiting Tokyo!!! The room was super nice and clean! The view of the Club lounge is the best!
A 500 feet’s away Sizzler with the night light show on the metropolitan building. So Tokyo and lovely!
Stayed 5 nights in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and welcoming staff . Great location, short walk to Shinjuku station and the main shopping and restaurant streets of Shinjuku area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was outstanding. Morning brunch was excellent and filling. Great location just 10 minutes from Shinjuku Station. Our go-to hotel in Tokyo
Stayed 13 nights in Nov 2025

10/10 Excellent

Alison Jane

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel! So many amenities, great staff, and absolutely spotless. We selected Premier Grand and the lounges were perfect for relaxing in after a busy day of sightseeing. Location is great too!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, amenities, property conditions & facilities
We stayed on the premier floors. The 45th floor amenities were terrific and the view of the light show at the Metropolitan Government Building was fantastic. The concierge recommended and booked lovely restaurants for us. The Shinjuku location was fun and the hotel was near the train/subway station.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the hotel was spacious and clean, conveniently located next too train staion and restaurants. Staff was accommodating and very pleasnt the entire stay !
Stayed 4 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was very large by Japanese standards, and had every amenity one could need. My only complaint was the pillows were very hard. The staff were so friendly and helpful, the views from the top restaurant were gorgeous. Would happily stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Emiko

Liked: Cleanliness, amenities, property conditions & facilities
Keio was the best hotel we stayed at. The room was large and comfortable. The L’Occitane skin care samples were very nice. The evening Lounge appetizers and drinks was great. Would not recommend making a reservation for the Lounge breakfast because it’s not as good as the regular breakfast buffet downstairs. The breakfast buffet was the best one we experienced during our stay in Japan. I should have booked this hotel for our last days in Japan.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable service all around. The front desk, lounge and bell desk staff are all very courteous and helpful, and cleaning crew did an excellent job with our room. We really enjoyed our 3 night stay here and will definitely come back again next time we are in Tokyo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 6 nights in Sep 2025

10/10 Excellent

gianinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Many options. Close to subway stations. Nice park nearby
Stayed 4 nights in Oct 2025

10/10 Excellent

LOUISA

Liked: Cleanliness, property conditions & facilities
The room was immaculate and always clean. The room was very modern. The service all around was top notch. Checking out was a breeze.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was exceptionally helpful, kind and welcoming. Very impressive!
Stayed 18 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! It was very clean, staff were friendly and welcoming, location was near shinjuku station. There is a 7-11 on the property, which was very convenient. It was safe and made for a great vacation stay! Would definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

eunjung

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location, cleanliness, lounge and view was beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Wesley P

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located near transportation.
Stayed 4 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff.
Stayed 8 nights in Jul 2025

10/10 Excellent

Nicole Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shops, restaurants, Shinjuku train station. New renovations give a young and relaxing mood to the Sky tower. Massages area refreshing and relaxing. Service amazing and so polite.
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best hotel I have ever stayed at. The staff are super friendly and speak great English as well. The hotel is in a perfect area to enjoy shinjuku and has access to food and subway stations within 3 minutes. The breakfast in the morning is great as well. I recommend the suite rooms as there is plenty of space to enjoy and lots of little things that make a difference. Book this hotel and you will be happy. Nola on staying at this hotel every time I go to Tokyo.
Stayed 7 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The afternoon tea in the club lounge was superb. Delicate, delightful sandwiches & cakes well worth the Premier Grand upgrade. The room was wonderful & the products supplied of the highest quality. Centrally located within easy walking distance of shops & trains or a short cab ride. The staff are truely wonderful, friendly & helpful. Overall this is one of the best hotels we have stayed in across the world.
Stayed 2 nights in Oct 2025