Diamond Hotel có cho phép mang theo vật nuôi không?

Không, nơi lưu trú này không cho phép mang theo thú cưng.

Phí đậu xe tại Diamond Hotel

Bãi đậu xe tự phục vụ, có thu phí.

Giờ nhận phòng tại Diamond Hotel

Bắt đầu nhận phòng: 15:00; kết thúc nhận phòng: 22:00.

Diamond Hotel tọa lạc ở đâu?

Tọa lạc tại khu vực Trung tâm Thành phố Torquay, khách sạn này cách Nhà thờ Chính thống Hy Lạp của Thánh Andrew, Trung tâm Hội nghị Quốc tế Riviera và Bến du thuyền Torquay chỉ khoảng 10 phút đi bộ. Nhà hát Princess và Bãi biển Torre Abbey Sands cũng nằm trong phạm vi khoảng 15 phút đi bộ. Cách Ga Torquay 14 phút đi bộ và cách Ga Torre 16 phút.

Nhận xét về Diamond Hotel, ưu đãi & hình ảnh 2026

2/10 - Tồi

Rob

13/10/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay

Lưu trú 2 đêm vào Tháng 10, 2025

10/10 - Xuất sắc

Mark

11/10/2025

Lưu trú 2 đêm vào Tháng 9, 2025

2/10 - Tồi

Aleksandra

05/10/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.

Lưu trú 2 đêm vào Tháng 9, 2025

4/10 - Kém

Paul

Đi cùng bạn đồng hành

05/10/2025

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.

Lưu trú 2 đêm vào Tháng 10, 2025

10/10 - Xuất sắc

Fidelis

04/10/2025

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

Lưu trú 1 đêm vào Tháng 9, 2025

2/10 - Tồi

AnnMarie

03/10/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund

Lưu trú 11 đêm vào Tháng 9, 2025

2/10 - Tồi

Donna

Đi cùng bạn đồng hành

03/10/2025

Horrible

Lưu trú 1 đêm vào Tháng 10, 2025

6/10 - Được

Tammy

02/10/2025

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.

Lưu trú 1 đêm vào Tháng 9, 2025

6/10 - Được

Quoc Hung

02/10/2025

Lưu trú 1 đêm vào Tháng 9, 2025

2/10 - Tồi

Stella

28/09/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.

Lưu trú 1 đêm vào Tháng 9, 2025

2/10 - Tồi

Sarah

28/09/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs

Lưu trú 3 đêm vào Tháng 9, 2025

2/10 - Tồi

Loyston

27/09/2025

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú

Lưu trú 2 đêm vào Tháng 9, 2025

6/10 - Được

Judy

21/09/2025

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

Lưu trú 1 đêm vào Tháng 9, 2025

2/10 - Tồi

Hooi

Đi cùng gia đình

20/09/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.

Lưu trú 3 đêm vào Tháng 9, 2025

8/10 - Tốt

Robert, Edmonton

Đi cùng bạn đồng hành

19/09/2025

Thích: Sạch sẽ, nhân viên & dịch vụ

Required a lot of up and down climbing to get around

Lưu trú 4 đêm vào Tháng 9, 2025

2/10 - Tồi

Charlie

Đi cùng bạn đồng hành

15/09/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.

Lưu trú 1 đêm vào Tháng 9, 2025

4/10 - Kém

Hari

12/09/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

Lưu trú 3 đêm vào Tháng 9, 2025

4/10 - Kém

Lewis

Đi cùng gia đình và trẻ nhỏ

02/09/2025

Thích: Sạch sẽ

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.

Lưu trú 2 đêm vào Tháng 8, 2025

8/10 - Tốt

sukhwinder

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ

01/09/2025

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ

Excellent service by Hotel Staff

Lưu trú 1 đêm vào Tháng 8, 2025

2/10 - Tồi

Samantha

01/09/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.

Lưu trú 3 đêm vào Tháng 8, 2025

4/10 - Kém

Ronald

Đi cùng gia đình và trẻ nhỏ

28/08/2025

Thích: Sạch sẽ, nhân viên & dịch vụ

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍

Lưu trú 2 đêm vào Tháng 8, 2025

6/10 - Được

Sam

26/08/2025

Không thích: Sạch sẽ

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.

Lưu trú 2 đêm vào Tháng 8, 2025

2/10 - Tồi

Maureen

26/08/2025

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.

Lưu trú 2 đêm vào Tháng 8, 2025

4/10 - Kém

Heather

Đi cùng bạn đồng hành

25/08/2025

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose

Lưu trú 2 đêm vào Tháng 8, 2025

2/10 - Tồi

Daniel

Đi cùng gia đình

23/08/2025

Lưu trú 1 đêm vào Tháng 8, 2025

Diamond Hotel

Chọn ngày để xem giá

Thư viện ảnh về Diamond Hotel

Nhận xét

Tiện nghi, dịch vụ nổi bật

Tùy chọn phòng

Kiểm tra lượng phòng vào những ngày này

Thông tin về khu vực này

Lân cận

Đi lại

Nhà hàng

Thông tin về nơi lưu trú này

Diamond Hotel

Nơi lưu trú tương tự

The Imperial Torquay

Tiện nghi, dịch vụ nơi lưu trú

Internet

Bãi đậu xe và đưa đón

Tiện ích

Dịch vụ khách

Hỗ trợ người khuyết tật

Thêm

Chính sách

Nhận phòng

Trả phòng

Hướng dẫn nhận phòng đặc biệt

Hướng dẫn nhận chỗ

Vật nuôi

Trẻ em và giường bổ sung

Hình thức thanh toán

Thông tin quan trọng

Cần biết

Lưu ý khác

Nơi lưu trú còn được biết dưới tên

Câu hỏi thường gặp

Nhận xét