Khách sạn Tumunui

"Loved the hot pool."

"Comfortable beds, and a good location. Check in and out was easy. We had a room with a spa, but it was just an outdoor bath that looked like a spa, and it was all cracked and dated. Had to fill it ourselves on arrival. The door to the spa area also leaked alot with the rain we had during our stay. If you are after a quiet stay, I would recommend an upstairs room as its quite noisy in the downstairs rooms. Overall not a bad place to stay, but not sure if we will be back."

"Been staying at this property two and three times a year from past 10 years or so. (We should get a special badge!)Great staff and good service. However, property needs good renovation, specially the bathrooms. Would definitely recommend to friends and family. Hopefully see you again in October! Cheers !"

"Pool not working, looks bad and in dire need of a renovation. Advertising leads you to think there is some sort of thermal pool or something. There is not."

"Room is clean, staff are good, but far from restaurants area!"

"It's not what I was expecting. The pictures we saw on expedia was very misleading. Around 750 we paid for two nights . We got moldy smelly cupboards two little portable heaters . Moldy curtains .The room was very cold, old looking . We traveled with 3 kids and I didn't feel it was very hygienic. Atleast a heat pump would've been ideal in this winter time . I would've loved a little bottle of milk to start of with as I am a coffee lover . No spa as I was told it has one . We requested for a...

"Location was great. Clean place and very nice stuff."

"Room was ok, a bit outdated and worn down, however room was clean and beds were comfortable. There were dirty dishes and left over food and rubbish left outside rooms on the ground level when we arrived and were still there when we left the next day. The ground level access into the hotel was pretty untidy so not a very good first impression. Overall we had higher expectations for the price we paid."

"Overall a charming property with a very spacious room at a good rate. A/C and heating both worked very well. Great location right within walking distance to main dining and shopping area. Couple things to note is there is no elevator at the property but staff was able to assist with bringing luggage up. It is also private entrance to the rooms, like motel style"

"The staff were helpful. And the view was beautiful. Unfortunately, the room and the building is very rundown! And the bathroom is not very clean."

"Clean room, friendly and helpful staff. Nothing to complain about 😃"

"When you arrive the place looks very clean and welcoming.The staff just top it off with amazing customer service. Easy check-in an checkout. Got to our room an it was everything me and my 2 kids needed an very clean. Beds were so comfortable. Warm inside pool an a relaxing spa space. Recommend this place , especially for the price and will deffently stay there again when we go back to Rotorua."

"Spa and gym room needs upgrade"

"Staff were great. Amenities were shown to us personally. The room was lovely. Dinner was fantastic and the breakfast before leaving topped off our stay perfectly. The grounds are amazing with great views of lake Rotorua. Very intimate hotel."

"Unfortunately the hot pools were only warm ( was a very chilly day)"

"Great breakfast buffet selection, good indoor hot pools, nice bar if you wanted a drink. Our room was basic (as we selected) and was clean enough, had all the sky channels. There were 2x EV chargers if you have an EV vehicle."

"clean room and awesome staff."