Khách sạn Ulwell

"When we arrived at the hotel we found the car park easy to find, then followed the signs for reception. The receptionist was very friendly and helpful, we were quickly checked in. Then directed to our room, which was very nice, warm and comfortable with a massive bed. It was all very clean and tidy. The only problem was at first we had no hot water but that was quickly rectified. We were soon settled in, then it was time to get some dinner, this was the only thing that we found disappointing...

"The Knoll House Hotel is a charming hotel which was once a personal residence. It has a lot of history and is in a delightful location overlooking the sea. There are several comfortable seating areas of various sizes and styles. The restaurant is very large and the food and service is very good. The breakfasts are particularly enjoyable with a plentiful range for self-service. The outdoor swimming pool was heated, despite it being October when we stayed there. There is also a small indoor pool...

"The hotel was quite dated but rooms were clean and staff friendly and helpful. Breakfast was good."

"Stunning views from the garden"

"Old hotel. Food was good. Three issues: bed was uncomfortable; tap water was not recommended for drinking with the hotel providing carafes of water to take to your room; and parking spaces are quite limited."

"The location, cleanliness and friendly and helpful staff."

"Lovely clean room, easy to park. Looking forward to my next stay."

"The hotel is very well run and the hosts are very helpful. The rooms are a decent size. Although it took a while for the water to warm up in the shower. I acknowledge that this is beyond the owner’s control, but my second floor room overlooked a junction and the traffic was noisy . At about 4am a lorry collected the empty glass bottles. The noise of the crash as the glass shattered was shocking. Avoid a roadside room on a Wednesday morning….if you want undisturbed sleep."

"Such a nice place to stay and very beautifully antique yet modern. The view of the castle was amazing from our room and it was a nice walk through the quaint town to visit the castle. Breakfast was great and so nice that it was included. Dinner was very good too."

"Very helpful staff and the food was great. The Hotel is a bit tired and decor is dated"

"OK room - no air con but understandable give the age of the building. Bed was OK, but traffic noise is noticeable, especially with the window open (remember there is no air con), so not the best nights' sleep. Staff were fantastic though, especially the breakfast server and the breakfast itself was great."

"The staff were extremely friendly and welcoming. They went above and beyond when were stranded due to the storm and needed to extend our stay. The hotel was clean and facilities were perfect for our stay- thank you!"

"We found all staff so friendly and helpful. Entering the hotel gave a feeling of relaxation comfort and homely. Variety of food choices giving tasty evening meals and breakfast although I thought it too much to charge an extra £10 each for a fried breakfast whereas other hotels it’s included in the room cost. Our room was very comfortable with a superb shower"