2/10 - Tồi
kelly
Đi cùng gia đình và trẻ nhỏ
28/10/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There are no smoke alarms in both the rooms or stair well, no fire extinguishers or blankets, no fire signs, no fire exit in this 2 bedroom room. It is not really any part of the hotel as is down the alley and you do not go in to the hotel at all. This room is not in the hotel and we are not sure why this is advertised as part of the hotel albeit an annexe. Our room was pretty but not serviced once, was incredibly loud and we all woke every morning with bites all over us. My sons cot bed mattress was orange and stained and he woke with bites all over him including his lip which was very sore. We are all covered in bites which only happened when in contact with the beds as there were no flys in October.
We were unable to find another accommodation option while out there to move to which woupd be affordable on topof what we have paid as there was a marathon on so was very full.
Venice itself is incredible, this accommodation is not.
Expedia, where is your accountability with this? You are selling this accommodate without clearly inspecting it first. With young children staying in accommodation with no fire precautions on the 2nd floor is totally unacceptable 😑 if there was a fire we would not be able to escape in anyway, especially with wooden beamed ceilings.
kelly
Lưu trú 4 đêm vào Tháng 10, 2025
