Hotel Metropole Venezia

5.0 star property
Luxury hotel with full-service spa and 24-hour front desk

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Photo gallery for Hotel Metropole Venezia

Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Suite, Lagoon View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exclusive Suite (on the side canal) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Suite, Terrace | View from room
Lunch served
Hotel Metropole Venezia provides a serene retreat in central Castello. Guests can indulge in massages at the onsite spa, enjoy lunch at Met Restaurant, or relax with drinks at the bar. Free WiFi keeps everyone connected throughout their Venetian experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 24 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Junior Studio Suite, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Studio Suite (on the side canal)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Grand Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Exclusive Suite, Lagoon View (Damasco)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 27 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room Single Use

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

Exclusive Suite (on the side canal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 27 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Located in Castello, a neighbourhood in Venice, Hotel Metropole Venezia is near the airport and on the waterfront. Port of Venice and Tronchetto Waterbus Stop are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grand Canal and Marina di Venezia. Travelling with kids? Consider San Teodoro and Maritime Station. Spend some time exploring the area's activities, including hot springs.
Map
Riva Degli Schiavoni 4149, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 6 min walk - 0.6 km
  • Doge's Palace - 6 min walk - 0.6 km
  • St. Mark's Basilica - 7 min walk - 0.6 km
  • Rialto Bridge - 11 min walk - 1.0 km
  • Grand Canal - 37 min drive - 4.5 km

Restaurants

  • ‪Gelateria Bucintoro Ristorante - ‬1 min walk
  • ‪Osteria Alla Rampa - ‬2 min walk
  • ‪Bar Gelateria Bellavista - ‬3 min walk
  • ‪Bacarandino - ‬3 min walk
  • ‪Ristorante Wildner Venice - ‬5 min walk

About this property

Hotel Metropole Venezia

Luxury boutique hotel near St. Mark's Square
A short walk from St. Mark's Basilica and Grand Canal, Hotel Metropole Venezia provides an airport shuttle, a garden and dry cleaning/laundry services. Indulge in a massage, a facial and aromatherapy at Metropole Spa, the on-site spa. The on-site restaurant, Met Restaurant, serves lunch. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Massage treatment rooms, coffee/tea in reception and tour/ticket information
  • Multilingual staff, a banquet hall and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 67 individually furnished rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • Wardrobes/cupboards, recycling and childcare services

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 40 to 40 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Met Restaurant

Things to do

  • Full-service spa
  • Piano

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1800
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet (varies based on length of stay), plus a one-off cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 200 per stay.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 to 40 for adults and EUR 0 to 60 for children
  • Airport shuttle fee: EUR 235 per vehicle (one way)
  • Pet fee: EUR 50 per pet (varies based on length of stay) plus a one-off EUR50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 200 per stay
  • Spa fee: EUR 200 per day
  • Facilities fee: EUR 200 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Metropole
Hotel Metropole Venice
Metropole Hotel
Metropole Venice
Hotel Metropole
Hotel Metropole Venezia Hotel
Hotel Metropole Venezia Venice
Hotel Metropole Venezia Hotel Venice
Metropole Hotel Venezia SPA Wellness

Frequently asked questions

Is Hotel Metropole Venezia pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per day. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking at Hotel Metropole Venezia?

This property doesn't offer parking.

What time is check-in at Hotel Metropole Venezia?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Metropole Venezia?

Checkout is at noon.

Does Hotel Metropole Venezia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 235 per vehicle applies.

Where is Hotel Metropole Venezia located?

This family-friendly Venice hotel is located on the waterfront, within a 10-minute walk of Riva degli Schiavoni, St. Mark's Square and Doge's Palace. St. Mark's Basilica and Teatro La Fenice are also within 15 minutes.

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Hotel Metropole Venezia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 761 reviews
Rating 8 - Good. 179 out of 761 reviews
Rating 6 - Okay. 62 out of 761 reviews
Rating 4 - Poor. 33 out of 761 reviews
Rating 2 - Terrible. 11 out of 761 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ernesto

Liked: Staff & service
Muy buena ubicación y servicio
Stayed 1 night in Jun 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Felt like I was Humphrey Bogart
Stayed 1 night in Aug 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and staff very helpful and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly 5 stars.

Literally one of the most amazing hotels I’ve ever been to in my 63 years of traveling the world. The location, the food, the artworks, the rooms, the staff! Everything was superb. I was with my mother and aunt, both are very particular about their standards and we were all equally impressed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great breakfast!
Stayed 2 nights in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic property second time staying here absolutely love the decor and charm and characteristic
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, staff was exceptional and friendly. Would highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Lilian

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

Tudo otimo! Ótima localização, cafe da manha , limpeza , troca de toalhas, reposição
Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Fabulous location. Great arty property. Friendly staff.
Stayed 3 nights in Oct 2024

2/10 Terrible

NATALY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad relations room terrible and breakfast also miserable for 5 stars hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly lovely, old school hotel. Beautiful rooms, charming and attentive staff and a perfect location - close , but not too close to the action of Venice. Our focus this trip was the Biennale, which was walkable. We highly recommend The Metropole.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Fantastic hotel and amazing service , enrico in the bar was fantastic, looking after us really well
Stayed 3 nights in Feb 2023

10/10 Excellent

Vera

Service is wonderful. Convenient location but away from the crowd.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing. Clean and well maintained hotel with interesting beautiful decor. Great value for money
Stayed 1 night in Jun 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable

Une équipe très sympathique et accueillante. L'hôtel est bien placé, près de la place Saint-Marc, et des lignes de transport, avec beaucoup de charme dans un style vénitien, et un jardin intérieur agréable.
Stayed 4 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Nice room appointments. Acceptable breakfast. Great location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. The staff was superior in all ways. Delicious breakfast. Charm galore. The best hotel I've ever stayed at in my life.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing experience the staff was uber professional helpful and so friendly!
Stayed 2 nights in Sep 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My travels around the world are fairly extensive. This hotel far exceeds quality and service in any hotel I’ve stayed in. This family owned hotel treats you as you are an extended family member This is a MUST STAY in Venice I give it 10 🌟out of 5 ✨. Its that good
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is perfectly located. Staff was amazing, especially the concierge. It truly added to the magic of the trip. Would absolutely recommend and would stay there again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Herberft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was superb. Rated 5 stars, but not brassy - done in old antiques which is correct fir Venice. Staff just outstanding - always wanting to help.
Stayed 8 nights in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.
Stayed 1 night in Jul 2024

2/10 Terrible

NATALY

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad relationships
Stayed 2 nights in Mar 2025

2/10 Terrible

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A forgetful hotel that is non apologetic

The hotel forgot to pick us up at the train station, it w as midnight , We had 4 suit cases and 4 carry on bags. We could not get a water taxi at that hour. I called the hotel. they instructed my to take the water bus. With all this luggage and cobble stone , upon arrival at the water bus station nearest our hotel. We had to walk 5 city blocks crossing 3 bridges. It was terrible. we ruined two pair of shoes.
Stayed 3 nights in Apr 2025