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"The hotel was great, just the location was a little difficult to get in."

"Our stay at Grand Hotel Baglioni was nothing short of perfection. The staff were helpful and our room was clean. We had our complimentary bottle of wine waiting for us after a long travel. The hotel location was important to us as we wanted a stay at place that we could have access to the main sites. The hotel is literally across Santa Maria Novella train station. It’s a short walk to the Duomo, shops, cafe, grocery store (Conad) and even a self-serve laundry."

"courteous staff, free laundry, water stations"

"It was near the train and next to awesome places. The view if you get a balcony is so cute and peaceful"

"My husband and I stayed at this hotel for 4 nights and its was wonderful. I can’t say enough good things about this hotel. The location is amazing, it is SO central to everything from the train station to the Ponte Vecchio bridge. The hotel was so clean and the beds were very comfortable. The staff were so friendly and accommodating. We stayed in the east building which is a separate building from the main building, it’s literally right next door to the main building, but it was fine because they actually upgraded our room. I would definitely stay here again. "

"So convenient to walk everywhere from the hotel. Staff was friendly and rooms were comfortable and clean. "

"Room was spotless and staff very professional and helpful."

"Yes to all"

"Great stuff. Great location. 10/10 service "