Khách sạn Villanueva de la Torre

"First…language barer was very hard. English was not understood there by most check in clerks except a young gentleman that was kind and very helpful. Even taxi and u er drivers had hard time with English. We Liked the glass bathroom sink, nice pillows on the bed and bed comfortable although….comforter had a rip in it at top where pillows go. Pool nice but a mess where u get your towels. Workout room seemed nice and it was a nice glassed in area. On our floor 5 food tray left outside a room for...

"todo muy bien"

"Breakfast was not good. There sould be tometos and cucumbers every breakfast which were missing many times"

"Complete disaster. It’s 3 blocks off highway which is not normally in the low emissions zone, but to be sure I called the day before was assured they were outside the zone. Pulled off the airport highway and at the traffic light 100m from hotel was the “low emissions zone “ sign and the camera - I will now pay 100 euros fine. Of course the desk staff when I checked in did nothing but tell be sorry I will get the fine."

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"Muy cómodo, buen servicio de transporte al aeropuerto y personal amable"

"Great value!"

"The property is close to the airport and far enough from the city to relax after a long day of excursions and walking. It's a beautiful property and the staff is friendly and accommodating. The shuttle that provides transportation form the airport and back to the hotel is great. We only encounter one driver that was super rude which we cut him slack thinking he was having a bad day. If not, then he shouldn't be working, there. The restaurant Yatta and the roof top are a MUST. Our family ate and...

"El agua de la ducha se salía"

"El hotel es bastatante nuevo resien inaugurado hace varios meses. Es muy practico y moderno. Tiene muy buenas facilidades, como la piscina, un pequeno gym, restaurante y un pequeno jardin para caminar y sentarse. El cuarto es muy comodo y cuenta con muchas amenidades incluyendo un bidette en el bano. Escogimos el hotel porque era nuestra ultima noche en Madrid y queda relativamente cerca del aereopuerto ademas que ofrece transportacion gratuita al mismo. Este shuttle es pequeno asi que hay que...

"A little dusty room"

"We had a slight problem with the air conditioning, and the staff worked very quickly and helped us get the air conditioned room that we needed. They were very kind and supportive, even when I left something in the old room, they got out for me."

"Me gustó mucho el traslado aeropuerto hotel y al día siguiente hotel aeropuerto te evitas gastos y está muy bien ubicado porque tienes muy cerca restaurantes y todo para poderla pasar bien antes de partir a tu destino"

"Todo perfecto y la atención perfecta. Cualquier duda puede preguntar y te lo resuelven."

"Excelente desayuno; buena zona muy cerca del aeropuerto y metro y con tiendas alrededor"

"Location was great, the free shuttle to the airport was fantastic, the cute outside restaurant and the mall was fantastic."

"Todo estuvo muy bien, el problema que tuve es que la primera vez que separé con Expedía el hotel, no me autorizó la tarjeta de crédito y tuve que pagar con mi tarjeta de débito, sin embargo, al checar mis estados de cuenta me di cuenta que el cargo si se realizó a mi tarjeta de crédito y también pagué con la de débito, es decir, mi noche del 7 de junio la pagué doble. Mandaré un correo con detalles y espero me puedan ayudar. Yo soy Juana Elena Lozano con correo juany.lozanoc@gmail.com"

"Our last night in Spain, we wanted to be close to the airport. After a great two weeks traveling, this was the right way to spend our last night. Easy access to the airport with a convenient shuttle, a clean room, and good room service. Would highly recommend for anyone looking for convenience before they depart."

"Great place to stay close to the Airport. Beautiful Hotel, clean, amazing staff and delicious breakfast !"