Khách sạn Villegailhenc

"You are asking about the staff? There was nobody there when we arrived. I could not find my reservation number because of poor phone connection! It took us 15 minutes to check in and other guests were struggling too! Not a good system and Expedia should let us know that there nobody at the Hotel when you arrive, that we needed our reservation number, not just our names and to be ready for a machine."

"L'hôtel est situé à environ 10 mn de la Cité de Carcassonne et on l'aperçoit des fenêtres de l'hôtel. Nous avons très bien dormi car c'est calme. Les propriétaires de l'hôtel sont très agréables les chambres sont propres et spacieuses. La piscine est très jolie. Je recommande vivement cet endroit."

"Excellent location, attentive stuff, delicious breakfast"

"Kleines Hotel, dem die Renovierung gut getan hat. Die Dachterrasse war ca 2x2m groß, reicht aber für ein schönes Foto von der unverbauten Aussicht auf die Cite von Carcassonne. Kleiner, liebevoller Garten mit leckerem Frühstück."

"The room was very clean. The staff was very friendly. The pool and Jacuzzi are unheated as Americans. We did not realize that Jacuzzis in France were unheated. We were put off by this until we discovered that this is pretty much a universal thing in France that Jacuzzis are unheated. They have a restaurant which we had an appetizer sampler and a few drinks and those were good. The bed was extremely comfortable. The plumbing was a little bit weird, and that we were on the ground floor, and...

"Un excellent moment passé au sein de cette magnifique chambre d'hôte. Nathalie et son mari sont au petit soin, à la recherche du détail qui compte. La maison est grande et spacieuse, la chambre magnifique avec un lit très confortable. Nous avons particulièrement apprécié la quiétude du lieu... Le soir nous avons eu le plaisir de nous joindre à la table d'hôte concoctée maison avec une grande majorité de produits bio... Vraiment je ne peux que conseiller le Grenier Occitan pour une pause serène...

"The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home. The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation. The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up. The aircon is a must especially with it being 40C outside. It...

"Very beautiful and close to many ameneties. Kind and helpful owners!"

"Staff were fantastic and friendly, always had time to answer questions or give tips about places to visit. Room was to a nice standard however the mattress was extremely worn on one side of the bed. Nice Continental breakfast every morning helped set the day up"

"Excelentemente limpio. El personal maravilloso. Muy atentos todos. Personas maravillosas. Buena ubicación."

"Accueil sympathique , les chambres propres , la climatisation réglable , beau buffet petit-déjeuner"

"La atención súper bien, recepcionista súper amable hizo todo el esfuerzo de hablar español. Recomendable 100%"

"The host was extraordinarily helpful and friendly! We had an amazing experience and loved the accommodations."

"Mangnificent, restaurant next door, magnificent"

"Personnel très gentil disponible et accueillant Le petit chat gris de même ;)"

"5 min walk from the Cite medivale and airport navette. Clean friendly with a good breakfast"

"emplacement très bien appartement très propre et bien équipé"