Khách sạn gần Bến du thuyền Vuda Point tại Lautoka

"Terrible customer service"

"The house felt neglected. Outdated electronics. No gauzed door to stop mosquito or bugs. Network is so bad. The wifi didn’t work for one night. The washing machine had so much dirt built up in filter that I had to clean before washing my clothes. The freezer wasn’t freezing - disappointed for paying so much and the place didn’t meet expectations. The owner did try to compensate for network issues with a 50% refund on additional bed that was requested but with the amount we paid per night that...

"Yes just great 😃😃😃"

"Large pool with shade if required. The grounds are wonderfully tropical and well curated. Bures are private, roomy and the air conditioning works a treat. The large, fluffy bath towels are changed daily. All of the staff are terrific and the restaurant is well worth trying."

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately. "

"Amazing staff, grounds, buffets, and villas. Our trip and experience had some bumps in the beginning, as the parts of the property and rooms are under construction (due to be completed in October 2026). The staff went above and beyond to make it right, and blew us away with their Fijian hospitality that knows no equal. Our stay was magical a filled with memories we will carry with us forever."

"place is better than its description. I felt safe and the apartment is fully equipped for comfort. Staff are kind and helpful. No problems at all"

"It was a brief stay due to the cyclone cancellations. The staff have been extremely accomodating allowing a travelling family to meet us and have breakfast then leave all our suitcases after checkout while we enjoyed some of what Denerau has to offer before moving on to our next accomadation. Thankyou The palms. We really do appreciate your hospitality. "

"Neat clean and very nice "

"Resort is in dire need of renovation, with multiple issues/appliances falling apart etc. The kids don't care though, still loved it. Staff lovely and helpful, but overwhelmed and desperately understaffed by the looks. If price is ok and you have young children, its still a good stay, but would strongly recommend staying away if childless/older children in favour of other options until they sort themselves out."

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"Very poor service,the air conditioning was not working amd we were only told about the check in was done ....and told will provide fan but wasnt provided.we asked for our refund so we can move to some othe hotel which was approved but till date we haven't received our received....i already called the hotel for follow up but no reply "

"I was really impressed with the service, food and well maintained facilities. So easy to get to and a quick taxi ride into Port Denarua."

"Great place to stay especially for kids. Would highly recommend to stay here."

"Have spoken with management about the issues of transport, communication and the villa not being ready upon our arrival. Management said they will fix these issue and work strongly on improving these services. "

"Fabulous holiday at the Sheraton "

"Thanks for your welcome!"

"Check in was super easy. Room was very clean. Aircon didn’t work super well (was still quite warm). Staff were fantastic nothing we asked for was too hard. "