Khách sạn Wailua House Lots , Kapaa

"Staff was friendly"

"Very weird rules, Service was disappointing Restaurants disappointing Transportation options and helpfulness from hotel very disappointing"

"Staff excellent, poke best ever location plus's. Negatives were 1 towl in bathroom when arrived, Worst Bed Ever in over 3000 hotels I finally complained the 3rd day when my back was going out and they replaced the mattress, extra charges galore. AIf this place was remodeled and cleaned up a few issues it I would recommend it but too many issues."

"The staff were friendly and very helpful. The cottage we were upgraded to was clean and very cute. However, I’m not giving a five star reading because the comfort of the bed and furniture is a thumbs down. The bed was super hard. The sheets were not soft. The couch did not have enough cushion and hurt our bottoms and same for the chairs in the living room. Location is convenient because it’s close to everything however, if you’re a light sleeper, I wouldn’t recommend staying here as there is a...

"This place is paradise!!! Clean, beautiful, wonderful pool set up, amazing food, and just perfect "

"Great view, excellent staff, shower/tub not clean."

"Had an amazing view of the pool and ocean. Room was nice. Some minor maintenance issues. Restaurant staff were very friendly and attentive. Food was amazing. I definitely recommend the Polynesian French Toast. Hotel was undergoing remodeling."

"$25 Resort fee daily per room and $25 parking fee nightly…"

"Todo estuvo perfecto solo que olvidaron darme la lista delos restaurantes que estaban en el crédito que teníamos de food y no pudimos utilizarlo completamente"

"Centrally located in the island and easy to get around the island lots of fun thank you tip top"

"Owner Alicia was super sweet. Excellent customer service and helpful. The property was excellent, we got oceanfront so the beach was right out front. Our 4 year old loved the pool. And the room was out dated, which we're ok with. But only complaint is the tv was not working and the coffee machine, which I was really sad about. I never said anything bec I'm not the type to complain and not a huge deal."

"Loved the amenities"

"The place is just okay, but for the price you pay, it gets disappointing: 1. The room does not match their photo on the website, and it's way off. Double-check user-uploaded photos. There is ocean view in the room for sure. 2. Many corners in the room are obviously overlooked by the cleaning staff, and there's thick dust on surfaces like the top of the mirrors, etc. The hair dryer was all clogged with dust? But the front desk staff was helpful and replaced it with a new one after I brought this...

"The accommodation is in a great location, and all the staff are very friendly. The housekeeping staff are especially warm, friendly, and very welcoming."

"The hotel staff is extremely friendly and helpful so kudos to them. The restaurant situation needs work. My first night there all the kitchens were closed which around 6pm, so I had to order take out. Then another night I tried to order room service and it wasn’t available when it was still early the afternoon. Despite those hiccups it was a peaceful stay."

"One night stay at this place for our backpacking trip. Love the location and cleanliness. Didn’t have much daylight left by the time we settle down for the night. Took a little stroll to take a glimpse of what’s left of the sunset. It sure was beautiful. "

"We were very happy with our stay. Beds are very comfortable, and everyone is friendly. There was a full size refrigerator, 2 burner cooktop, WASHER AND DRYER and dishwasher. We were able to eat breakfast in every morning, make lunches to take with us everyday for picnics, and one night bought steaks at the local grocery store and grilled out on the grills by the pool! Such a fun time! So much to do in Kauai - make reservations ahead of time for all the gardens - they sell out. So do a lot...

"The resort is self is old, but the location is awesome and most of the people that work. There are very friendly except for one gentleman who is extremely rude. They really need to have their rooms a little bit cleaner."

"No one told us of the 40$ a day parking. I went back to Expedia and checked. I was wrong , it said 30$ a day.. I wish the receptionist would’ve told us upon check in. Other than that, it was a beautiful stay!"