Khách sạn Waterhouses

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

"Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport."

"It was excellent overall"

"All exceptional,they should have another star. M"

"Great location, great check-in and out, great spacious room with full amenities for an affordable price in the centre city."

"Hotel had no lift and put us up 2 flights of stairs I’m disabled car parking was a public car park bed was great"

"Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area."

"Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower "

"Yes"

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Room in need of some tlc but for the price, can't complain"

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Spend Easter weekend there and place meet my expectations.Very close to beach,superstore 5 minutes away from property.Check in and out very quickly and smooth."

"Lovely quiet hotel. Nice big rooms. Will stay again 😀👍"

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "

"Roomwas small but clean"

"Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! "

"Good location close to city centre. Big car park on site (£10 charge). Room very basic. Sink blocked in bathroom straight away. As hotel is quite big, room quite far from reception "