There could have been a hiccup before arriving, as the hotel tried to take payment early. After a couple of phone calls without answer and a message through the Internet, it was agreed that credit card payment would be taken in person on arrival, as per the booking through Hotels.com. Our stay at the hotel was more than acceptable, otherwise. The room was comfortable and the cooked breakfast met our expectations. We thought the stay good value for money and would certainly consider using the hotel again, when next in the area.