Search Hotels Near West 59th Street Recreation Center, New York

"Staff was SO kind and accommodating. Bathroom needs some attention. We read a review saying the water pressure wasn’t good but it was fantastic for us. This isn’t the fault of the staff but the hallway smelled very intensely of weed and cigarette smoke. "

"Great place to stay, & will probably come back for another stay soon. The room was comfortable and housekeeping does a great job as well! I really hope they keep up the good work! 10/10 Thank you for the hospitality!"

"Small but clean room .friendly staff."

"Good"

"Clean Rooms"

"The location was excellent. The property was undergoing some construction. The complimentary breakfast was great every morning, it just is very busy with guests. Room cleaned every other day, did an amazing job cleaning."

"Location was great! Steakhouse was amazing. Rooms were nice. Only thing that looked a llittle tired and rundown were the hallways on the room floors. "

"Very nice art deco hotel. Wonderful staff and great location."

"Room1 was dirty, hairs everywhere. No plug in bath, live electrical wires exposed to bedside lamp on display, entire room very worn and didn’t reflect the photos on Hotel.com website. Room2 slightly better but again live wires hanging from wall, albeit above head height on this occasion, this is where the Smoke & Carbon Monoxide Alarm should have been. Staff said that they would address this immediate have a working alarm installed (New York Law). After 5hrs still no alarm so upgraded to a better room, which we were initially told wasn’t available. Room3. Clearly recently renovated and much better; however, new lights on walls and taps all loose and hanging free. Also, room was by the lift with zero noise insulation, it would have been quieter sleeping in Central Park. Manager stated the ‘facility charge’ would be removed for the stay to compensate; however, at checkout it was still there on the bill, and to rub salt in the wound we had been charged for breakfast, which was included with the initial booking. Staff. Initial receptionist and supervisor very apologetic and helpful, sadly the receptionist at checkout didn’t appear to care or be that interested in our situation until I made my feelings very clear. On the positive side the location was great. The very worst hotel stay my wife and I have ever experienced - obviously can’t recommend and wouldn’t stay again, even with IHG changing the hotel to a Crown Plaza. "