Khách sạn West Bergholt

"Stay here regularly and always welcomed in a friendly helpful manner Rooms are clean and comfortable Breakfast is substantial Reception staff very helpful when I dropped my dentures down the plug hole, quickly retrieving it for me"

"Expedia did not relay my original request for a twin-bedded room (we were two elderly ladies) and we were allocated VERY SMALL double bed which was totally unacceptable. Fortunately the hotel were eventually able to arrange a twin-bedded room by splitting a king size bed into two sections and the situation was resolved. BUT it could have spoiled our holiday had a solution not been found (the hotel was fully booked)."

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"Lovely hotel with very helpful and personable staff. Breakfast was superb."

"Excellent room for my stay. Every detail thought of and provided to a high standard."

"Lovely well run pub down on the quay side. Picturesque setting with sail boats moored on waters edge. Short walk from promenade park. The Manager & his staff were very helpful and polite. Rooms were clean with all amenities we required. Bar was well stocked run well. Food was wonderful with good service. Would recommend."

"L"

"Équipe très sympathique et hébergement très joli avec parking mais nombre de places limité, propreté impeccable et literie confortable"

"My room and sheets and towels were spotless, check in and out was very easy and it was lovely to have air con during the heatwave!"

"Comfortable stay at the Mill. Food in restaurant was good and fantastic views over common land from several outdoor seating areas. Good bars and excellent service. No lift"

"Parking easy and safely tucked away behind hotel. Lovely spacious room and fresh bedding, very clean. Very helpful staff. Excellent breakfast, lots of choice, in lovely large dining room."

"Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!"

"Staff very friendly. Room good size, clean and aircon was very much appreciated. Breakfast, although a separate charge, was very good. Lots of choice. Plenty free parking."

"Lovely, interesting old building in a very good location. Given the age of the hotel there are the inevitable uneven floors and slightly steep stairs. The free parking at the rear of the hotel is a real bonus. Our room was comfortable, well equipped and pleasantly decorated. The breakfasts were consistently good but sadly the hotel does not provide evening meals. All the staff were cheerful and very helpful. We would definitely stay here again."

"Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute...

"The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...