Khách sạn West Hagbourne

"The rooms are beautifully presented and the amenities were really nice. For a travel stop it was very convenient and the staff are friendly. The carpets in the rooms are suffering from wear and tear and could do with a better clean. The rooms needs a bit more of a clean in general. The shower also started dripping in both rooms (which were at other ends of the property) at around 3am which woke us up. We found it a bit strange to be put in rooms in completely different buildings despite...

"Handy stopover for trip to London."

"The fact I didn't stay there would love to know how to get my refund please"

"The room was very clean and the staff was lovely"

"TV didn’t work, so resigned to reading a book, but the lighting in the room was too dim and couldn’t read."

"Excellent service from the staff. The bar and reception area are very spacious and clean."

"Easy to find, really friendly staff, the room had everything you would need and the food was great, would highly recommend!"

"We had a wonderful experience at this hotel. The room was incredibly nice—clean, spacious, and very comfortable. The location was absolutely perfect, and having hassle-free onsite parking made our trip so much smoother. We also loved the nice pool area, and the food at the restaurant was both delicious and very well priced. Highly recommend this place,"

"We had a very good time at the Pointer would stay again. The bed was very comfortable and the bathroom was extremely spacious and clean. The staff were very friendly and helpful."

"The hotel is great; it really has all the good vibes you can expect from such an old building. It actually adds to the experience. Sadly, we went during the heatwave, and our room was so hot- hotter than our teen's room by at least 2-3 degrees Celsius. We had a tiny desk fan with a very small window, so the heat was unbearable with almost no way to cool down. Because we had a vaulted ceiling, I think a ceiling fan should be added for improved airflow. I don't think A/C is required since it...

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"Could be wonderful. Staff are lovely."

"Loved this place."

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"I can't really review this hotel because we didn't end up staying here. The hotel had no air conditioning and it was 97 degrees. I am older and can not stand the heat. The young lady that waited on me was great she was checking to see that under the circumstances they could refund me for the 4 night stay that I had reserved. I never heard back from anyone. I would like to talk to someone about this,"

"Clean rooms, excellent service 👌"

"Nice village put with good parking a nice clean room"

"The historic building is simply beautiful, very charming, and well-restored. The room was spacious, and the bathroom was well-equipped. The service in the restaurant was very friendly but extremely slow. The food was rather mediocre. Breakfast was actually quite poor. There was barely a tablespoon of yogurt with the granola, and the toast was cold and hard like rusk. The location itself is beautiful."

"Great spot. Lovely staff. Excellent food."