Khách sạn West Hartford

"Great breakfast buffet included in room rate. Beautiful hotel and great location!"

"Clean"

"Everythig was good except there was a foul smell in the hallway and that was very unpleasant."

"What a beautiful hotel and amazing staff. I was staying there for a wedding and we arrived on a warm spring day. When we got into our room it was a bit stuffy and warm so I turned the AC on but it wasn’t working. So I rang the front desk and they said they will send someone to take a look. The man who checked us in arrived and gave a new set of keys and upgraded us to a suite with no extra charge! It was a very kind thing to do. The suite was amazing, the bed was very comfy with SiX pillows and...

"Place was great for a business trip."

"Parking was easy, room was clean, lots of food nearby. The man who checked us in was very friendly, some of the other staff weren’t as friendly but no one was rude. "

"Clean beautiful place pool and hot tub great breakfast delicious and fresh rooms nice clean and supplies nice and stock staffs great service will definitely stay again with my family "

"I felt safe and welcomed "

"We were there for 3 nights and our room was never cleaned once. The hallway smelled of marijuana. "

"The property was near to restaurants and groceries (Big Y)"

"Bathroom cold water ran very slow. Long baseboard heating was ugly and outdated and no longer used. Furnishings were very outdated."

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would...

"Cheap clean ok place "

"Friendly staff, clean room, easy check in. Would stay again for a quick overnight "

"Perfect overnight stay and right off the highway. Breakfast was also very good (much better than most hotels) and the staff were very accommodating and friendly."

"Clean room "

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Breakfast was great. Nice place to stay"

"The rooms are comfortable and have everything you need. The breakfast goes till 11:00, something I really appreciate, and the breakfast room is comfortable yet elegant. The carpeting in the hallways is getting a little tired, but it's clean."