Khách sạn West Hartford

"Loved how clean the hotel was. The AC and fresh quality of the room. Staff very friendly. The restaurant lowered the quality tremendously. It didn’t match. Although breakfast was included the quality was watered down. Same buffet every morning. Taste was lower grade. Presentation looks good but the experience felt like a pub. No menu was offered as a substitute. Seating was not classy. Or comfy. I wasn’t informed of other options in the hotel. But outside from the restaurant it’s pleasant."

"Charged for early check in @ 2pm. I have never in my life been charged for an early check in at a hotel. I had travelled to attend a wake. Got to hotel around 2pm to change into suit for a wake @ 4pm about 1 hour away. Charge fee was not on information sheet on Expedia confirmation information. Hotel did not want to budge. Called Wyndham Hotels corporate, said they could do nothing as they were a franchise. Spoke to a supervisor, they said they would look into and have not heard back....

"Only 1 sheet on the bed and a damp towel"

"Perfect for our family while road tripping. Clean and comfy rooms, good coffee, good breakfast, and near stores."

"The rooms were okay. The first room (201) had weird small pillows and the TV didn't work. We got moved into another room(203) so we could get TV, but that one didn't work either. Signage was bad. For instance trying to find the door to the stairs. It was an unmarked door. Or trying to find the lobby. Good luck. The beds were not bad. A bit on the hard side but not bad."

"Clean room with good breakfast near the highway."

"A perfectly acceptable place to spend a night as you are passing through. Though I can't imagine anyone is vacationing with Windsor Locks as their final destination, if there is more to this place than I know and that is your plan, then I would probably not think this would be your best choice. Hallways could use a deep cleaning to get rid of a not-so-great smell, the lobby is just very basic and could be better maintained, and the rooms are definitely dated. But the rooms are generally...

"Wonderful breakfast and great staff."

"Was currently in the middle of a remodel but was still kept clean."

"It was clean and good size room with friendly staff. They were helpful as well."

"The hotel exuded New England charm in the reception, halls, and rooms. The dining and bar were excellent. I will return in the future."

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"The room was cleanamf the staffwas helpful and friendly butthe breakfast was just creral waffles and yogurt"

"Bed bugs room 119"

"The stay was very noisy. The fire station is only blocks away, and sirens went off multiple times in the middle of the night, providing no quiet rest at all."

"Room was spacious, clean, staff were extremely helpful and friendly. They have tea and coffee and a great breakfast!!"

"Nunca me indicaron que la picina estaba dañada"

"Generous breakfast offerings. Clean spacious room. Very comfortable beds. Would stay again. "

"Great location for what we needed it for. Clean and super helpful staff. Lee at the front desk is THE BEST"

"Hotel is fairly maintained and in a pretty good condition it has a lot of restaurants nearby within walking distance."