Khách sạn West Hartford

"Friendly staff, clean, great breakfast."

"It gets the job done for an overnight stay. Very close to Bradley International Airport and lots of dining choices nearby. The A/C worked great and bed was comfortable. Room was clean. On the negative side, it’s very dated and could use a total refurbish. Don’t bother with the free breakfast. Other than juice and coffee, sparse offering of maybe a bagel and maybe cereal. I didn’t look very hard as there was not much to see there. Easy check-in and check-out and plenty of free parking...

"We got there and there was an issue with us checking in. We paid for the room in advance and had to pay the deposit when we got there. We got into the room and there was a dirty wet towel on the bathroom sink and the tub looked gross. At 8 am we were abruptly woken up by housekeeping banging on the door as if it was the cops with a search warrant. Which that happened because of the check in issue. Go downstairs to find out breakfast was not being held but no one informed us at check in the night...

"It wasn’t how it looked on the picture and the rooms wasn’t cleaned and they have bed bugs and there was stains on the sheets. The staff was rude and the internet kept going out"

"good travel hotel"

"It was Great experience"

"Stayed just for a few hours. Couldn't get the TV to work, plus the other people in the rooms next to me had kids running up and down the stairs and being loud in the hallways. The bed was a vast improvement from last time. It was worth it for a few hours stay and and a good nap. I will return in the future."

"Staff always so helpful and professional-"

"The place is dated but staff were very friendly. Carpet in room looked new and bed was comfortable and clean. Needs work in other areas. Couch and chair had stains and a smell, definitely needs to be replaced. They did indicate they are doing renovations so hopefully those things will get done. "

"Clean and convenient facilities, friendly and helpful staff, delicious breakfast."

"Chose to stay here because I had an early flight the next day. Price point was good. Room clean but somewhat worn and outdated. Bed, pillows and linens in good condition. Staff was very friendly and helpful. check in/out was smooth. Staff pointed out places to eat that were nearby. Transportation to airport was arranged and on time as was my wake-up call. Vending machine was mostly empty."

"No daily service. Paper thin walls- can hear the neighbors pillow talk and family planning session at 2.30am. Guests having cell phone convos in the hall at 11pm. Other guest partying in the parking lot hanging by their commercial vehicles. The room window did not seal shut to mitigate the noise. Guest Trash was piled near the hall exits. There was NO exterior security access door- anyone could walk into the common areas at all hrs. Even for basic accomodations, major shortcomings."

"Very nice pillows."

"There are a lot of added expenses such as you had to pay for breakfast it wasn’t included and parking 15.00 per night. There was no coffee made in the lobby as advertised there would be. Went to guests laundry area sign said laundry detergent/supplies were available at the front desk. When I asked he said they were out of all stock. Otherwise was room was clean and nice."

"The room stunk of smoke. Bed was comfortable, thankfully we only slept there and left for the airport super early. Shuttle driver was super friendly."

"The room was clean when we arrived but not cleaned during our stay. The continental breakfast was just orange juice and coffee."

"The lady that helped us check in at the front desk was so nice warm and personable."

"The rooms smelled awful, and the people at the establishment were scary! I couldn’t stay I had to leave and I can’t get my money back. They wouldn’t accommodate me for a non-smoking a month."

"The absolute WORST experience, staff, etc etc....I booked a room and had all the information and the staff would not let me check in....that place stole $116.00 from me and Expedia is a terrible service....never go here EVER... it's horrible and needs to be shut down....EABOD smelly man"

"Very nice. Great breakfast!"