Khách sạn West Heath

"Great room, wonderful breakfast"

"Excellent."

"The room was very clean and the staff was lovely"

"Very clean and good price"

"We had a two night stay here for our anniversary. Cannot fault anything. Staff are so friendly and helpful. Room was comfortable and immaculately clean. Breakfast was a great experience lots of choices from cold and hot options. Lovely garden to sit and relax. Had a lovely walk along the canal. Overall a great experience. "

"We loved our stay at this inn. The staff was very friendly and accommodating. We had a great breakfast in the morning, and we were very close to Highclere Castle. Definitely recommend The Carnarvan Arms."

"Lovely pub with nice rooms."

"Nice homely pub with rooms.Very quiet and convenient for Newbury.Good breakfast"

"Room clean, bed comfy and ensuite clean."

"Overhaul very good although the restaurant closed at 7.00 and the bar 9.00 on Sunday."

"This is an excellent facility with good beds and bathrooms. Our stay was spoilt by surly unhelpful reception staff. After telling us that we could not check in before 3 pm, the same person checked in a crew of pilots. Then at 3:05 When apparently we qualified to check in we were given a room on the top floor. My wife had an injured knee and asked if there was a room available on a lower floor. Although we were the first to book in after 3 pm we were told there were no other rooms...

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...

"The room was excellent, well equipped, very comfortable with a first rate view from the balcony. The pool and Gym facilities were excellent, easy to use with fantastic staff. The only let down was the bar/restaurant area. The levels of noise from the assorted screens, the shouting and screaming was ridiculous. Ordering food was difficult as the app system was glitchy and talking to staff near impossible due to the noise levels. The menu sounds great, the reality somewhat different. The...

"Overall, my experience was positive with a few minor drawbacks. My room was located in a separate building, just above the gym. There were no lifts, so this could be an issue for people with mobility issues. The room itself was on the smaller side but had everything I needed for a comfortable stay. The bed and pillows were really comfy. However, one downside was the loud music coming from the gym. Even though my room was two floors above, the noise was noticeable and a bit disruptive at times...

"."