Khách sạn West Knoyle

"Unsatisfactory. No kettle in the room—I had to ask twice. Restaurant service was slow and inattentive. The steak pie had very little gravy, and the same staff member was on her phone at the service counter, so I couldn’t request more. No offer of dessert. The bedroom door emits a mini alarm when opened, which is irritating late at night. The walls are thin, with corridor doors slamming and disrupting sleep. At breakfast, up to five staff were gathered near reception, coming and going for drinks,...

"We booked the hotel through Expedia for a cycle event in Wincanton. The location was perfect. Our room was huge and had an external door allowing access to the exterior. We ate in the restaurant and enjoyed the meal. Breakfast was plentiful and well cooked too. All staff were pleasant and sociable to us. Would happily stay again."

"Lovely cosy hotel. Nice restaurant with good food. "

"Food was excellent. Staff was so friendly and helpful."

"Everything was excellent"

"It's a lovely old hotel BUT... There's no lift and for me, age 77, the 50 stairs up to my room, and back down, were not easy to manage. The hotel, as at April 2026, is undergoing some renovation which made things more awkward and left a lot of mess and dirt around. There was no help to get suitcases upstairs. Having said that the staff were all lovely people and breakfast was good. The car park is useful but a bit of distance from the hotel and up a hill to get out of the car park and down again...

"Great and plentiful breakfast "

"Lovely hotel with friendly staff and good breakfast. Decent shower, comfy bed, and a coffee machine in the room is a nice touch."

"The building is centuries old, so keep that in mind. The stairs are not always level, but they manage to provide modern amenities. The restaurant is a favorite among locals for good reason. And the House is across the street from the cathedral. So convenient."

"Could not fail any aspect of our stay Goes was very friendly and helpful "

"Staff couldn’t be more helpful! Great dinner and breakfast and super comfortable bed! Couldn’t fault it :)"

"There was no lift and although staff helped me with my case,I still had to climb up and down to the 2nd floor. I had asked for a lower room because I have severe heart failure, despite having booked in January, there were many people, far fitter than me on the 1st floor. My room was clean but the curtain was not hanging properly. Many of the carpets need a clean, so did the big window on the stairs which was filthy with cobwebs, The garden needed tidying up, there were cigarette butts...

"Fabulous pub with comfortable well appointed rooms. Great service and excellent food. Sunday lunch was a real treat. Highly recommended."

"Beautiful stay about 5 minutes from Stonehenge. Great breakfast and great evening food as well!"

"Great location, easy parking and the cathedral view was a dream! Actually looked like a painting when you pulled the curtains back 😍. Staff were really efficient and friendly, what a amazing city break."

"This is a lovely old building. The rooms are very comfortable and the bed is superb for a good nights sleep. Set just outside town, a short taxi ride in and out, it was very quiet and ample safe parking. The Dinner was very good (Belly pork) and you must try the garlic and cheese bread, it is huge like a pizza and far more than we expected. The staff are very friendly and helpful, they made our stay a memorable one. Thank you very much. I would definitely stay here again if we are in the area."

"Excellent"

"The internet was fine. The hotel was charming, even with its sloping floors. It was a real pleasure for us to stay in such an ancient hotel with such an interesting history. It was also a good price. I would highly recommend it. Thank you and regards, Jennifer"