Find hotels in West Moors from 1.764.585 ₫

"Good breakfast general staff (bar restaurant etc) excellent. However front desk inefficient & duty manager CALLUM was rude & dismissive . With that attitude he has no future in hotel management. Front desk were super efficient in taking unauthorised payments from credit cards but not so good in refunding!! Hotel overall appearance tired in need of redecorating throughout. Large cracks in outside walls. This is probably due from recent cliff face collapse. Not up to Marriott standard & would not stay again. Overall not an enjoyable holiday."

"Lovely hotel in a beautiful setting. Shame the spa was closed. Due to reopen in June"

"The hotel has a good location, which is walking distance of the beach and town centre."

"Staff very good hotel a bit tired, pillows could be soft floors squeaky but lovely hotel great location and beautiful well manicured gardens and quiet Thank you"

"Old building creaky floors, very old carpet and pillows! However for the money it was ok"

"There was no lift and although staff helped me with my case,I still had to climb up and down to the 2nd floor. I had asked for a lower room because I have severe heart failure, despite having booked in January, there were many people, far fitter than me on the 1st floor. My room was clean but the curtain was not hanging properly. Many of the carpets need a clean, so did the big window on the stairs which was filthy with cobwebs, The garden needed tidying up, there were cigarette butts everywhere. The parking was perfect. Most of the staff were very helpful."

"Loved our stay so much that I’m booking my next trip now! I took my pug and he had a great time! So accommodating to travelling with your pet!"

"Breakfast was very busy due to a trade union conference and options were limited. Also we were charge extra for coffee on the first day and told on the second day it was free."

"Some staff were not helpful. Breakfast was disappointing. Rooms average. Pool was unswept, shoddy though the pool itself was good."