Khách sạn gần Thư viện công cộng West Springfield tại West Springfield

"Very modern and bright. Very clean and quiet"

"I was disappointed in that I thought breakfast would be included with my booking, but found out upon check in that it was an add-on cost. The breakfast food and coffee options for sale at the coffee bar were somewhat limited. The hotel was clean and other amenities like the gym and pool were nice. "

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again."

"Property was clean. Amazing views in room. Excellent customer service. Good food and great atmosphere. "

"If you are a parent of autistic children this is not the hotel for you. You can hear everything from the room upstairs which I had no issue with because I don’t complain since I know what it’s like but the manager came to my room and instead of politely asking me what was going on or if she can help me in any way or relocate me if it was needed but she did not do that instead her tone was cold and very dismissive. It’s understandable that noises bother people but I cannot do anything with my...

"I stayed from Friday to Monday morning and I really enjoyed my stay housekeeping lady was very nice and Quinzel and this other guy that worked this morning not sure his name (4/20 a.m worker) he very nice, I will definitely stay here again probably even make it my stay when I come monthly to MA. Thank you all for your kindness and cleanliness. "

"Breakfast was fair. Furniture and mattress need to be replaced. "

"Clean and the staff was pleasant!"

"Great stay "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Everything is good except coffee unavailable from time to time in the morning. Breakfast charges additional."

"good breakfast, good parking, close to things to do"

"El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas "

"I would come back again. Comfortable, clean convenient. "

"Okay I"

"Great place"

"I reserved for a couple nights - would’ve liked to know there would also be a robotics convention at the same time and zero quiet - people running through the halls all hours and even knocking on my walls and door accidentally thinking it was their friends room /// horrible experience!! 50 people at a time in both the “free breakfast” and the pool/ spa - definitely didn’t eat no where to sit crowded and extremely loud from 6am - overall- staff was nice - I wish I stayed somewhere else also...

"The only thing I wasn’t slightly happy about was our room was right in front of the laundry room area and on certain occasions, the employees were standing near the door talking while trying to sleep. It’s a hotel I understand other than that. Super happy definitely will stay there again."