Khách sạn gần Tòa thị chính West Springfield tại West Springfield

"Everything was good, room was very clean and smelled good."

"The staff were friendly and accommodating. The hotel was clean. Didn’t get a chance to try breakfast. Only complaint is the weak water pressure in the shower. "

"The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. "

"Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!"

"Clean, spacious room. Bathroom was a little tight. Our room faced the road/highway and we could hear the traffic going by but otherwise was a good stay. Comfortable bed, super helpful and friendly staff, clean and the buffet breakfast was really good. Will definitely come again and request the back of the building. "

"Breakfast was fair. Furniture and mattress need to be replaced. "

"Clean and the staff was pleasant!"

"Si estaba bien todo "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs."

"El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas "

"All good"

"Okay I"

"We had a great stay. The staff was friendly and the hotel is very clean!"

"room were not cleaned and the bedding had blood on them when we talk to them they change are room but it was in another room just the same but had bullets mark on the wall they said there were sorry but would not refund me and told us to deal with it. "

"I feel like the picture has nothing to do with the place. The place was nothing like the picture but when you need something last minute, it is what it is."

"Staff was very nice and helpful, breakfast was good but standard buffet style, so nothing special. Property and rooms were clean and useable with no issues. "

"Coffee maker was broke, there were pieces of other travelers things on the floor and in the bathroom. Shower head to short to stand under. No plastic cups in the bathroom."